Alyssa Lane
GEICO offers a variety of ways to contact its customer service team. Customers can reach out to GEICO by phone, mail, email, or live chat. The GEICO Mobile app and website are also available for customers to report a claim, report glass-only damage, or request emergency roadside service.
| Characteristics | Values |
|---|---|
| Phone Number | +(800) 841-3000, +(800) 861-8380, +(800) 207-7847, +(800) 424-3426, +(800) 241-8098, +(800) MILITARY/ (800) 645-4827, +(800) 44-CYCLE / (800) 44-29253, +(866) 509-9444 |
| No direct email address, but a contact form is available on the website | |
| Live Chat | Available on the website |
| Mailing Address | GEICO Remittance Center, P.O. Box 70776, Philadelphia, PA 19176-0776 (for payments); GEICO Remittance Center, P.O. Box 70775, Philadelphia, PA 19176-0775 (for late payments and cancellation notices); GEICO, P.O. Box 9506, Fredericksburg, VA 22403-9500 (for correspondence) |
| Mobile App | GEICO Mobile App |
Explore related products
$14.95 $14.95
What You'll Learn
GEICO customer service phone number
GEICO has several customer service phone numbers, which vary depending on the nature of your query. The main GEICO customer service phone number is 1-800-841-3000. This number has been rated as the best by customers, as 77% of customers reported successfully connecting with a real person. The average hold time is less than 1 minute, and the average call time is 6 minutes. The longest wait times are on Mondays, while the shortest are on Sundays.
Other GEICO customer service phone numbers include:
- 1-800-861-8380: This number is recommended by GetHuman, a third-party customer service support service. According to GetHuman, 286,824 customers have used this number over the last 18 months, and it is open 24/7.
- 1-800-207-7847: This is the main line, as provided on GEICO's Facebook page.
- 1-800-424-3426: This is the emergency roadside service number.
- 1-800-241-8098: This number is for property insurance.
- 1-800-MILITARY (1-800-645-4827): This number is for military insurance.
- 1-800-44-CYCLE (1-800-442-9253): This number is for motorcycle insurance.
- 1-866-509-9444: This number is for commercial insurance.
GEICO also provides other ways to contact their customer support besides phone numbers. You can reach them via live chat on their website, where you can download your conversation for your records. You can also contact them through their mobile app, email, or mail.
Therapeutic Phlebotomy: Insurance Lab Coverage
You may want to see also
Explore related products
GEICO customer service email
GEICO does not provide a direct email address for customer service on its website. However, there are several other ways to contact GEICO customer service, including:
Phone
GEICO's customer service phone number is 1-800-841-3000. This is the best number to call as 77% of customers who called this number reported successfully reaching a real person, with an average hold time of less than 1 minute. The GEICO call center that you call into is open 24 hours, 7 days a week.
Other GEICO phone numbers include:
- 800-861-8380
- 800-207-7847 (main line)
- 800-424-3426 (emergency roadside service)
- 800-241-8098 (property insurance)
- 800-MILITARY or 800-645-4827 (military insurance)
- 800-44-CYCLE or 800-44-29253 (motorcycle insurance)
- 866-509-9444 (commercial insurance)
Live Chat
GEICO Live Chat is available on the GEICO website and allows you to download your conversation to keep for your records. Through live chat, customer service agents can help you make payments online, adjust your payment plans, walk you through your bill, and look for discounts.
Mailing addresses differ based on the subject of your mailing and, in some cases, the state you are located in. The following mailing addresses are provided on the GEICO website:
- GEICO Emergency Road Service Billing: PO Box 8075 Macon, GA 31208-8075
- GEICO Remittance Center (for payments): One GEICO Plaza Bethesda, MD 20810-0001
- GEICO Remittance Center (for late payments and cancellation notice payments): One GEICO Plaza Bethesda, MD 20811-0001
- GEICO Correspondence (policy-related): PO Box 9506 Fredericksburg, VA 22403-9500
Mobile App
You can also manage your GEICO account through the GEICO Mobile app, which allows you to report a claim, report glass-only damage, request emergency road service, add a vehicle, make payments, manage your bill, and access your digital ID cards.
Superior Construction: Insurance Discounts
You may want to see also
Explore related products
GEICO customer service live chat
GEICO offers 24/7 customer service support via live chat on its website. To access the live chat feature, simply select the chat icon and fill out a few details to get started. The GEICO live chat can assist you with a range of services, including making payments, adjusting payment plans, reviewing your bill, and looking for discounts. You can also use the live chat to add or remove a vehicle or driver, update your coverages, and obtain your ID card. Additionally, you have the option to download and save your live chat conversation for future reference.
While live chat is a convenient option, GEICO also provides multiple alternative methods for contacting their customer service. One popular option is to contact them by phone. GEICO has various phone numbers depending on your specific needs, including a dedicated emergency roadside service number and separate numbers for different types of insurance inquiries. The main customer service phone number is (800) 841-3000, which 73% of consumers have used successfully, with an average hold time of less than 1 minute. Another option is to send a mail correspondence, although the mailing address may vary based on the subject of your inquiry and your location. GEICO also offers the option to fill out a contact form via their "Email Us" option on their website.
For those who prefer digital convenience, you can utilize the GEICO Mobile app or visit their website to manage various aspects of your policy. Through these digital platforms, you can report a claim, report glass-only damage, request emergency road service, add a vehicle, make payments, manage your bill, and access your digital ID cards. The GEICO Express Services feature even allows you to make payments without logging in. Additionally, you can use the GEICO Mobile app to store your ID cards in your Apple Wallet for easy access.
With a range of contact options available, GEICO aims to provide its customers with efficient and accessible support. Whether you choose live chat, phone, mail, email, or their digital platforms, GEICO strives to address your inquiries and assist you with your insurance needs.
Updating Your AAMI Insurance: Navigating Direct Debit Changes
You may want to see also
Explore related products
GEICO mailing addresses
Payments
Please mail all payments to:
GEICO Remittance Center
One GEICO Plaza
Bethesda, MD 20810-0001
Late Payments and Cancellation Notice Payments
GEICO Remittance Center
One GEICO Plaza
Bethesda, MD 20811-0001
Correspondence
Please send all correspondence regarding your policy to:
GEICO
PO Box 9506
Fredericksburg, VA 22403-9500
Please include your policy number on the correspondence.
Condo/Co-op Insurance
Since GEICO partners with other companies to provide Condo/Co-op insurance, refer to your policy paperwork for payment mailing instructions or call them.
Flood Insurance
GEICO Insurance Agency, Inc.
Attn: Flood Dept
One GEICO Blvd.
Fredericksburg, VA. 22412
Becoming an Insurance Investigator: A Guide for Indians
You may want to see also
GEICO customer service reviews
GEICO is one of the country's largest insurance providers, offering 24/7 customer service and roadside assistance. The company focuses on serving policyholders online and through its mobile app, which many customers find convenient. The app allows users to manage their payments, adjust their payment plans, access their ID cards, and more. However, customers who prefer managing their policy in person may be better served by alternative providers.
GEICO offers a variety of insurance options, including collision, comprehensive, bodily injury liability, emergency road service, rental reimbursement, and mechanical breakdown insurance. The company is known for its affordable rates and various discount options, including programs like DriveEasy, which uses an app to track your driving and can save you up to 25% depending on your driving habits.
While some customers have praised GEICO for its ease of use and affordable rates, others have expressed concerns about unexpected charges and issues with policy cancellations. One customer reported that GEICO cancelled their insurance without any notification due to an internal miscommunication, leaving them uninsured for several months. Another customer described issues with unexpected monthly charges, stating that they ended up paying double what they had expected.
On the other hand, one long-time customer praised GEICO's breakdown insurance, stating that the company promptly dispatched assistance when their car wouldn't start. This customer also noted an improvement in the service provided by the partner companies GEICO works with, stating that their previous experiences had involved rude and unreliable service providers. Another customer who had been with GEICO for over 30 years appreciated the convenience of managing their payments and policy through the app and website.
Navigating the Insurance Verification Maze: A Guide to Benefits and Billing
You may want to see also
Frequently asked questions
The best phone number to call Geico customer service on is 800-841-3000. 73% of consumers who contacted the company used this number, and 77% of customers reported successfully connecting to a real person. The average hold time is less than 1 minute, and the average call time is 6 minutes.
Geico has 8 phone numbers in total. Alternative phone numbers include 800-861-8380, 800-207-7847, 800-424-3426, 800-241-8098, 800-MILITARY (800-645-4827), 800-44-CYCLE (800-44-29253), and 866-509-9444.
Geico does not provide a direct email address. However, you can contact them online by filling out the contact form under the “Email Us” option in the help center. You can also contact Geico via live chat on their website.
