Jane Dotson
Farmers Insurance offers 24-hour roadside assistance to its customers in the U.S. and Canada. This service can be added to your auto policy at an affordable cost of around $20 per year, depending on your location. This coverage provides access to tows, battery jumpstarts, and other emergency roadside assistance services. Signing up for Farmers roadside assistance can be done online, through their mobile app, or by calling an agent.
| Characteristics | Values |
|---|---|
| Cost | Around $20 per year depending on location, less than $2 per month |
| Coverage | Tows, tire changes, battery jumpstarts, locksmith services, fuel refilling, rental vehicles |
| Availability | 24/7 |
| Sign-up | Online, through the mobile app or by calling an agent |
| Waiting time | Average of up to an hour for a tow truck, varies based on location and service |
| Service calls | Varies by location, from 3-4 per year to unlimited |
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What You'll Learn
How to sign up for Farmers Insurance roadside assistance
Farmers Insurance offers 24-hour roadside assistance to its customers in the US and Canada. This service covers flat tires, dead batteries, towing, and fuel refilling, among other services.
To sign up for Farmers Insurance roadside assistance, you must have a Farmers auto insurance policy. Roadside assistance is an optional endorsement that can be added to your new or existing policy. The cost of this add-on varies depending on your location and vehicle, but it is generally affordable, ranging from $12 to $36 per year, or between $1 and $3 per month. Some sources state that the cost is around $20 per year.
To purchase roadside assistance from Farmers Insurance, you can call 1 (800) 435-7764 to speak with a customer service representative. You can also request roadside assistance services through the Farmers mobile app or on the Farmers website. Additionally, Farmers Insurance introduced an app in partnership with roadside assistance startup Honk, which is currently available for customers in Arizona, California, Idaho, Illinois, Indiana, Iowa, Kansas, Oregon, Nevada, Washington, and Wisconsin.
It is important to note that coverage may vary by location, and there may be differences in the number of service calls included per coverage period. Therefore, it is recommended to confirm the coverage details with your insurance agent before signing up.
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What to do if you have a flat tire
If you have a flat tire, your first priority is to stay calm and avoid slamming on your brakes. Instead, gently apply increasing pressure so you can maintain control of the vehicle. Pull over to the side of the road, preferably in a shoulder area with a bit of extra space. If you're on an interstate highway, pull over to the right shoulder and into the grass, if possible. If you can't safely cross the lanes of traffic to get to the right side of the road, pull over to the left shoulder if it's wide enough. Place safety cones or triangles behind your vehicle to alert other drivers. Turn on your hazard lights, especially if you're stuck in a lane of traffic, to indicate that your vehicle is not moving.
Once you're safely pulled over, assess the damage. If the tire is completely flat or the damage is significant, you will need to replace it. If the damage is minor, a repair may be possible. If you have a spare tire, you can use it to get to your dealer or a tire shop to have the damaged tire replaced. If you don't have a spare or are uncomfortable changing it, call for roadside assistance. Many insurance companies, including Farmers Insurance, offer this service and can send a technician to help you. The technician will bring a new tire and replace the damaged one on the spot.
To prevent future flat tires, it's important to practice regular tire maintenance. Check your tire pressure regularly and rotate your tires. Avoid driving over debris and on rough roads, as this can also help prevent tire damage.
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What to do if your car battery is dead
If your car battery is dead, the first thing to do is to pull over to the right shoulder and into the grass, if possible. If it is not safe to cross lanes of traffic to get to the right side of the road, pull over to the left shoulder if it is wide enough. The most important thing is to get out of moving traffic. If you are on a bridge, do not stop, even if there is a small shoulder. Exit the bridge, then pull over. If you are stranded, the best place to park is behind a guardrail, as it provides a protective buffer.
If you have jumper cables and access to another operating vehicle, you can try jump-starting your car. First, identify the positive and negative terminals on both batteries. Attach the red (positive) clamp to the positive post on the dead battery, then connect the other positive lead to the donor vehicle's battery. Connect the black (negative) lead to the working battery, then connect the other negative lead to an unpainted metal spot on your car, like a clean bolt, to ground it. Make sure the cables are not near any belts or fans that they could get caught in. Start the working vehicle and wait about a minute or two, allowing the good car's charging system to supply power to the dead battery. Then, attempt to start your vehicle. If it nearly starts but doesn't, wait a little longer before trying again. If your car starts successfully, disconnect the black/negative leads first, then the positive connections. Let the car run for an extended period to help recharge the battery before shutting it off.
If jump-starting your car does not work, your battery may be completely dead. Have a mechanic, an auto shop, or an auto parts store test the battery to see if it needs to be replaced. Auto batteries typically last three to five years. If you have roadside assistance coverage, you can call them for help. They can either help you restart your car battery or tow you to the nearest auto repair shop.
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How to handle a multicar collision
A multi-car collision is a road traffic collision involving many vehicles. It generally occurs on high-capacity and high-speed routes such as freeways and is one of the deadliest forms of traffic collisions. If you are ever involved in a multi-car collision, here are some steps you can take to handle the situation:
Stay Calm and Assess the Situation:
In the aftermath of a multi-car collision, it is important to remain calm and assess the situation. Check yourself for any injuries and, if possible, assist others who may be injured. If there is a risk of fire or further collisions, move yourself and others to a safe location away from the road.
Call for Emergency Services:
If there are any injuries, call for medical assistance immediately. Even if there are no apparent injuries, it is still advisable to contact the police and report the collision. They will be able to assist in directing traffic, ensuring the area is secure, and creating a police report, which can be crucial for insurance purposes.
Gather Information and Evidence:
Exchange information with the other drivers involved, including names, contact details, insurance information, and vehicle details (make, model, license plate number). If possible, take photos of the accident scene, capturing vehicle positions, damage to vehicles, and any visible skid marks or debris. Additionally, obtain contact information from witnesses, as their statements may be valuable in determining the sequence of events.
Contact Your Insurance Company:
Inform your insurance company about the collision as soon as possible. They will guide you through the claims process and may have specific requirements or deadlines for submitting documentation. Be cooperative and honest when providing them with the details of the accident.
Seek Legal Advice:
Multi-car collisions can be complex, and determining fault can be challenging. Consult with an experienced car accident lawyer who can protect your rights and guide you through the legal process. They can help investigate the accident, gather evidence, and negotiate with insurance companies to ensure you receive fair compensation for any damages or injuries sustained.
Remember, each situation is unique, and local laws and regulations may vary. Always follow the guidance of emergency services and legal professionals at the scene and in the aftermath of a multi-car collision.
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How to get reimbursed for roadside assistance
If you are a Farmers Insurance customer, you can add roadside assistance to your auto policy at a low cost. This will give you access to 24/7 emergency roadside services, including tows, battery jumpstarts, and more.
The number of service calls included in your coverage period may vary depending on your location. For example, a Farmers agent in Arizona reported that policyholders are covered for three to four service calls per year, while an agent in Florida stated there is no annual cap. Therefore, it is important to confirm the coverage details with your insurance agent.
If you have already received roadside assistance and need reimbursement, you can file a claim online. Log in to your Farmers.com account, if you have one, and upload the receipt for reimbursement after filing your claim. Alternatively, you can submit your claim via fax or email. You will need your service receipts, policy number, vehicle and personal contact information, as well as the details of the service provided.
Additionally, with Farmers Alliance Mutual Insurance, there is coverage for trip interruptions. If you experience a roadside incident more than 100 miles from your vehicle's garaging location and incur expenses like lodging or alternative transportation within 48 hours of the incident, you may be reimbursed up to $200. Make sure to keep your receipts and contact the Farmers Alliance Claims Team for assistance.
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Frequently asked questions
You can add roadside coverage to your Farmers auto policy. Depending on your location, this will cost around $20 per year and gives you access to tows, jumpstarts, and other emergency services.
Farmers Insurance roadside assistance covers emergency services, towing, tire changing, locksmith services, and jump-starts. It also covers rental vehicles, so any coverages in your personal auto insurance policy will transfer to a rental car.
You can contact your local Farm Bureau agent, who can then get in touch with roadside assistance on your behalf. Before calling, make sure you know your exact location, as well as the nearest exit or cross street.
