Orlando Harmon
Boost Mobile offers phone insurance, called Boost Shield, which covers theft, damage, and loss. The cost of the insurance ranges from $7 to $18 per month, with a deductible of $29 or $99, depending on the damage. However, if you wish to drop Boost phone insurance, you can do so at any time by contacting Boost Customer Care. It is important to note that once you cancel, you may not be able to re-enroll for that device, and your device protection will be placed on hold while your account is past due.
| Characteristics | Values |
|---|---|
| Name of Insurance | Boost Shield |
| Cost | $7/month |
| Features | Protection from accidents, theft, damage, and loss |
| Deductible | $29 or $99 for repairs; $40 to $349 for replacement (based on the phone) |
| Repair Time | As soon as the next business day |
| Replacement Time | 2nd business day |
| Cancellation Policy | Can be cancelled at any time |
| Re-enrollment | May not be possible after cancellation |
| Eligibility | Available for new devices enrolled within 30 days of activation |
| Claim Process | Via website or phone |
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What You'll Learn
Boost Shield insurance costs and features
Boost Shield is a phone insurance service provided by Boost Mobile. It offers protection against theft, damage, and loss, as well as mechanical or electrical malfunction after the expiration of the manufacturer’s warranty. The insurance covers repairs and replacements, as well as providing additional security features.
The cost of Boost Shield insurance varies depending on the phone's make and model, with prices ranging from $2.75 to $18 per month. The deductible, which is the amount you pay when filing a claim, is determined at the time of purchase and is based on the market price of the phone. The deductible for repairs ranges from $29 to $99, while the deductible for replacement due to loss or theft ranges from $40 to $349.
Boost Shield insurance can be added to your plan through the Boost Mobile website, app, or by calling their customer support. The insurance is linked to a specific device, and you must have purchased the device from Boost Mobile to be eligible. You can enrol in Boost Shield within 30 days of purchasing or upgrading your phone.
Boost Shield also includes F-Secure Mobile Security, which provides additional protection for your device. This feature guards your phone against infectious websites, Wi-Fi threats, out-of-date software, and password breaches. It can also locate your lost or stolen phone, sound an alarm, send an email with the phone's last known location, and lock the device while wiping your personal information.
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How to file a claim with Boost Protect
Boost Protect is a comprehensive phone insurance plan that covers your device in the event of theft, damage, loss, or mechanical or electrical issues. It offers peace of mind by protecting your phone from accidents and unexpected incidents. Here's a step-by-step guide on how to file a claim with Boost Protect:
- Eligibility: Before filing a claim, ensure that you have enrolled in Boost Protect. You can add Boost Protect to your device within 30 days of purchasing a new phone from Boost or within 30 days of activating an already active phone on your line of service.
- Understand Coverage: Boost Protect covers accidental damage, including liquid spills, mechanical or electrical issues, and screen cracks. It also provides coverage in case of loss or theft.
- File a Claim: You can file a claim by visiting https://myphoneguardian.com/boostmobile/ or by calling (844) 834-5583 or (844) 534-3099. Claims should be filed by the primary account holder, and lost or stolen incidents must be reported within 60 days, unless otherwise required by state law.
- Provide Information: During the claim process, you will need to provide information about the incident, such as how it occurred and the damage to your device. You may also be asked for details about your account and phone model.
- Approval and Repair Options: Once your claim is approved, you will be provided with repair options based on your phone, location, and type of damage. Repairs can often be completed as soon as the next business day.
- Replacement Process: If your phone is lost, stolen, or deemed unrepairable, a replacement phone will be shipped to the address of your choice. Replacement phones typically arrive within two business days.
- Return Damaged Device: If you receive a replacement phone, you will be given instructions on how to return your damaged device. Make sure to return it within the specified timeframe to avoid additional charges.
- Costs and Deductibles: Depending on the damage and your phone's make and model, you may need to pay a deductible. Repair deductibles range from $29 to $99, while replacement deductibles for loss and theft range from $40 to $349.
- Customer Support: If you have any questions or need assistance during the claim process, you can reach out to Boost Customer Care at (833) 502-6678. They can help guide you through the claim filing process and provide additional support.
Remember to review the terms and conditions of your Boost Protect plan to fully understand your coverage and any exclusions or limitations that may apply. By following these steps, you can efficiently file a claim with Boost Protect and receive the necessary support to get your phone repaired or replaced.
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Boost Protect eligibility requirements
To be eligible for Boost Protect, you must have purchased your device directly from Boost Mobile within the last 30 days. You can add Boost Protect to your phone in your account online, in the Boost Mobile app, or by contacting Boost Customer Care. Depending on your phone, costs range anywhere from $8 to $18 per month, plus applicable taxes. Loss and theft-only plans are also available for as low as $2.75 per month.
Your deductible is determined at the time of purchase and is based on the market price of the make and model of your phone. Once enrolled, your deductible does not change, even if the store price of your phone changes. All costs, charges, and fees are subject to applicable taxes.
Boost Protect covers your phone in the event of theft, damage, or loss, including liquid damage, and mechanical or electrical issues after your manufacturer's warranty expires. You are eligible for unlimited screen repair claims for $29. F-Secure Mobile Security is included with Boost Protect and provides proactive cybersecurity at no additional cost, guarding your phone against infectious websites, Wi-Fi threat detection, out-of-date software, and password breaches.
You may cancel your device protection at any time, but note the enrollment eligibility requirements if you wish to add protection again in the future. If you change to an ineligible phone plan, you will forfeit your device protection. If you switch back to an eligible plan with the same device, you must meet certain criteria to add protection. If it has been more than 30 days since the phone was first activated, device protection cannot be added.
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Loss and theft-only plans
Boost Protect, Boost Mobile's comprehensive phone protection program, offers additional security features to guard your phone against infectious websites, Wi-Fi threat detection, out-of-date software, and password breaches. If your phone is lost or stolen, Boost Protect can locate your phone, sound an alarm, send an email with your phone's last location, and lock your phone while wiping your personal information.
To file a claim with Boost Protect, visit myphoneguardian.com/boostmobile 24 hours a day, 7 days a week, or call 844-534-3099 from 6 a.m. to 10 p.m. CT, 7 days a week. You should be the primary account holder and report a lost or stolen claim within 60 days of the loss, unless otherwise required by state law.
Boost Shield, another phone insurance option from Boost Mobile, is available for $7 per month. However, it is unclear if this plan includes loss and theft protection in addition to accident protection.
Other phone insurance providers, such as Asurion, also offer loss and theft protection in their plans, allowing you to have peace of mind and protect your device against various scenarios.
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Alternatives to phone insurance
If you're looking for alternatives to phone insurance, there are a few options to consider. Here are some detailed paragraphs outlining these alternatives:
Credit Cards with Phone Insurance
Some credit card companies offer phone insurance as a benefit. For example, as mentioned on Reddit, Chase, Amex, and Wells Fargo are known to provide this perk. Typically, the insurance is activated automatically when you use the card to pay your phone bill. This can be a convenient way to have built-in protection without needing separate insurance.
Manufacturer's Warranty
Most cell phones come with a manufacturer's warranty that covers defects or mechanical failures for a limited time, usually one year. While this doesn't cover accidental damage, liquid damage, or theft, it can still provide some peace of mind for manufacturing issues.
Security and Protection Software
Instead of relying solely on insurance, you can invest in mobile security software that protects your phone from various threats. For instance, Lookout Premium and F-Secure Mobile Security offer features like guarding against infectious websites, Wi-Fi threat detection, outdated software, and password breaches. Additionally, they can assist in locating your phone, sounding an alarm, and wiping your personal information if it's lost or stolen.
Self-Insurance
Another alternative is to opt for self-insurance by setting aside a specific amount of money each month into a separate bank account. This way, you can build up a fund to cover any potential repair or replacement costs without having to pay for insurance. This option may be suitable if you're comfortable with taking on the risk yourself and want to avoid the cost of insurance premiums.
Third-Party Device Protection Plans
Third-party device protection plans, such as AKKO and Squaretrade, offer comprehensive protection for your phone and other electronic devices. These plans are often highly ranked and provide coverage for accidents, theft, and even pre-owned devices. AKKO, in particular, has received numerous accolades for its protection plans and customer satisfaction.
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Frequently asked questions
You can cancel your Boost phone insurance at any time by contacting Boost Customer Care. However, once you cancel, you may not be able to re-enroll that device.
Boost Shield insurance costs $7/month. The cost of Boost Protect insurance ranges from $8 to $18 per month, depending on your phone. Loss and theft-only plans are available for as low as $2.75 per month.
Boost phone insurance covers theft, damage, and loss. This includes water damage, drops, and cracked screens.
You can file a claim by visiting myphoneguardian.com/boostmobile or by calling (844) 834-5583 or (844) 534-3099. Claims should be filed by the primary account holder and lost or stolen phones must be reported within 60 days.
