Good2go Auto Insurance: Is It Good Enough?

how good is good2go auto insurance

Good2Go Auto Insurance is a company that provides car insurance to high-risk drivers who may have trouble getting insured elsewhere. The company offers minimum limits insurance, which means that it provides the lowest amount of coverage required by the state. Good2Go's rates are relatively inexpensive compared to other insurers that cater to high-risk drivers, and the company offers a variety of discounts. However, Good2Go has received poor customer service ratings and has a complex operating structure, with several partner companies that provide quotes and coverage. Reviews of Good2Go are mixed, with some customers praising the company's low prices and helpful representatives, while others complain about issues with the website, billing, and customer service. Overall, Good2Go may be a good option for high-risk drivers looking for affordable coverage, but it is important to consider the trade-offs in terms of service quality and reliability.

Characteristics Values
Annual Premium $2,448 on average
Customer Service Poor ratings
Claims Process Prolonged
Available in 44 states
Discounts Yes
Online Presence Minimal
BBB Rating A+
AM Best Rating N/A
J.D. Power Rating N/A

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Good2Go's high-risk driver insurance

Good2Go Insurance specializes in providing car insurance for high-risk drivers. If you're a high-risk driver, you've likely had trouble finding affordable auto insurance. Good2Go helps high-risk drivers find the minimum coverage that's right for them.

High-risk drivers are those who are more likely to cause an accident and are therefore more financially risky to insure. The most common classification for a high-risk driver is someone who has been charged with a DUI or DWI. Drivers who have had their licenses suspended may also be required to fill out an SR-22 form to prove they have valid auto insurance. Other types of drivers who may be considered high-risk include newly licensed drivers, elderly drivers (70 years or older), and those who live in high-risk areas, have no prior auto insurance coverage, or have multiple traffic violations.

Good2Go offers SR-22 forms and has a strong list of discounts available, including multi-car, safe driver, and good student discounts. The company advertises itself as a cheap insurer, offering low down payments and easy monthly payment plans. However, it's important to note that Good2Go policies are relatively basic and are only available in a handful of states.

Good2Go has a complex operating structure, selling policies through its own member companies and outside partners. This may make it unclear which company you're getting a quote from until you enter your personal information. The company has also received a high number of complaints and has concerns about its financial stability.

If you're a high-risk driver, Good2Go may be an option for finding affordable coverage, but be sure to explore all alternatives and compare quotes from other insurers before making a decision.

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Good2Go's customer service

On the other hand, Good2Go has also received a significant number of negative reviews, with customers complaining about difficulties in reaching customer service, long wait times, and rude responses from agents. There have also been issues with the website, including challenges with making payments or changing policy information.

Good2Go's complex operating structure, involving multiple insurance companies and partner firms, may also contribute to confusion and negative experiences for customers.

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Good2Go's claims process

After reporting the claim, you will be provided with a claim number and the contact information for your claim representative, who will reach out within one business day to explain the claim-handling process and initiate the investigation. The investigation will vary depending on the unique circumstances of the claim, but the claim representative will explain the process at the outset and answer any questions throughout.

The time it takes to handle your car insurance claim will depend on the specifics of your situation, and your claim representative can provide an expected timeline. It is recommended that you contact your claim representative with any questions about your claim. If you are a Good2Go Auto Insurance customer, the toll-free number is 800-727-6664, and it is advised to have your claim number on hand when calling.

If you suspect someone of filing a fraudulent claim, you should also contact your claim representative, as Good2Go fully investigates all such allegations.

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Good2Go's website and mobile app

Good2Go's website is user-friendly and easy to navigate. The website provides information on car insurance requirements for each state, including drunk driving penalties, SR-22 requirements, consequences of driving without car insurance, and laws about texting or using a cell phone while driving. The website also offers a portal for customers to log in, view policy information, and make payments. However, some customers have reported issues with the website, including challenges with making payments, changing policy information, and accessing their accounts.

Good2Go does not offer a mobile app for managing policies, which may be considered a drawback for customers who prefer the convenience of managing their insurance on their smartphones.

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Good2Go's insurance discounts

Good2Go Insurance has a variety of discounts available to its customers. The availability of these discounts varies depending on the state and the company providing the insurance. Good2Go acts as both an insurance carrier and a broker, connecting customers with eight other insurance providers. Here are some of the discounts offered by Good2Go:

  • Good Driver Discount: Drivers without a history of accidents or traffic violations may qualify for this discount.
  • Student Driver Discount: High school and college students with a B grade average or above are eligible for this discount.
  • Homeownership Discount: Drivers who own their homes may receive a discount on their insurance premium.
  • Multi-Vehicle Discount: Customers who insure multiple vehicles with Good2Go can benefit from this discount.
  • Paid-in-Full Discount: Paying the insurance policy upfront rather than in monthly instalments can result in savings.
  • Policy Renewal Discount: Good2Go offers a discount to customers who renew their insurance policies with the company.
  • Defensive Driving Course Discount: Completing a state-certified defensive driving course can make drivers eligible for this discount.
  • Airbag and Passive Restraint Discount: Vehicles equipped with proper seatbelts and airbags can qualify for this discount.
  • Anti-Theft System and VIN Etching Discount: Cars with built-in anti-theft systems and VIN etching may be eligible for a discount.
  • Prior Insurance Discount: Drivers who have had continuous coverage with another company for at least six months can benefit from this discount.
  • Rented or Borrowed Vehicle Discount: This discount applies to those who frequently rent or borrow a vehicle and want protection when driving it.
  • Driver's Education Discount: Young drivers (age 24 or younger) and families with young drivers who have completed driver's education courses may qualify for this discount.

Additionally, Good2Go has partnered with Bindable, allowing customers to bundle their auto insurance with other types of insurance, such as homeowners, renters, and life insurance, resulting in additional savings.

Frequently asked questions

Good2Go Auto Insurance is a company that provides car insurance coverage for high-risk drivers and those looking for minimum limits car insurance in their states.

Good2Go Auto Insurance offers lower rates for high-risk drivers, a variety of discounts, and immediate proof of insurance. However, it has poor customer service ratings, a complex operating structure, and a history of penalties from state regulators.

On average, you can expect to pay around $2,448 annually for a Good2Go car insurance policy, which is about 26% above the national average. The cost will vary depending on factors such as age, credit score, and location.

Good2Go offers the typical car insurance coverages, including liability, collision, comprehensive, uninsured/underinsured motorist, and PIP. They also offer towing and rental reimbursement as add-ons.

Good2Go has below-average customer satisfaction ratings. They have received more complaints than expected, with customers reporting issues with claims processing, communication, and insurance coverage.

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