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Allstate Insurance is rated by WalletHub editors at 2.9 out of 5 stars, based on factors such as pricing, coverage options, customer reviews, and watchdog-group ratings. Allstate's car insurance rates are higher than the national average in every driver category, including teenage drivers, senior drivers, and drivers with a DUI. However, Allstate offers a wide variety of discounts, including for good students and anti-theft devices. Allstate has also shown a trend of improving complaint index scores, according to the National Association of Insurance Commissioners (NAIC) Complaint Index.
| Characteristics | Values |
|---|---|
| Average annual rate | $2,941 |
| National average annual rate | $2,012 |
| WalletHub editors' rating | 2.9/5 |
| AM Best rating | A+ |
| J.D. Power rating | 3.2 |
| Average full coverage premium | $3,666 |
| Average liability-only premium | $1,344 |
| Average monthly premium | $184.15 |
| National average monthly premium | $231.39 |
| NAIC Complaint Index score | Improving |
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What You'll Learn
Allstate's insurance rates are higher than the national average
Allstate's rates are influenced by various factors, including driving history, age, gender, coverage selection, and ZIP code. The company offers several discounts to mitigate the higher rates, such as discounts for good students, anti-theft devices, and safe driving habits through their Drivewise program. Additionally, Allstate has shown improving complaint index scores, indicating a trend towards better customer satisfaction.
While Allstate's rates are higher than the national average, they offer a range of coverage options and specialty insurance, including classic car insurance and coverage for travel to Mexico. Their financial strength, as indicated by their A+ rating from AM Best, also suggests they are in a good position to pay out claims.
It is worth noting that insurance rates can vary over time, and Allstate is not the only company experiencing rate increases. Several factors, including inflation, increasing medical costs, and more frequent natural disasters, have contributed to rising insurance rates across the industry.
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Allstate's car insurance rates are based on driving history
Allstate's car insurance rates are based on several factors, including a driver's history. The company offers a wide variety of discounts, and its rates are influenced by factors such as age, driving experience, and location. Allstate's average car insurance rates are above the national average in every driver category, with an average annual rate of $2,941, which is $929 higher than the national average of $2,012.
Allstate's rates are higher for drivers with a history of accidents, violations, or DUIs. A driver with a speeding ticket, for example, will pay $559 more per year than a driver with a clean record. Similarly, a driver with a DUI on their record will pay, on average, $1,725 more than a driver with a clean record. Allstate's rates for drivers with poor credit are also higher than the national average.
To encourage safe driving, Allstate offers its Safe Driving Bonus program, which rewards drivers for every six months they go without an accident. The company's Deductible Rewards program also incentivizes safe driving by offering immediate savings on collision coverage for each year a driver goes without an accident. Additionally, Allstate's Drivewise program helps drivers get a more personalized rate based on how safely they drive. The program tracks driving habits through a mobile app, which also has a crash detection feature.
Allstate's rates are also influenced by a driver's age and experience. Teen drivers, for example, are more expensive to insure due to their lack of experience and higher accident risk. Young adult drivers, typically defined as single 25-year-olds, usually pay less for car insurance than teen drivers. Allstate's rates for this age group are higher than most companies, with female drivers paying $987 more and male drivers paying $919 more than the national average.
Overall, while Allstate's car insurance rates are based on a variety of factors, driving history plays a significant role in determining the cost of coverage. Safe driving can lead to rewards and discounts, while accidents, violations, and DUIs can result in higher rates.
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Allstate's home insurance is rated highly by U.S. News
Allstate offers a range of insurance products, including car, home, and renters' insurance. The company provides accessible local agents and the convenience of managing policies online. In terms of car insurance, Allstate's rates are generally higher than the national average, especially for drivers with a DUI, an at-fault accident, or a speeding ticket on their record. However, Allstate offers competitive rates for drivers with good credit scores and provides programs like Milewise, which offers pay-per-mile insurance, benefiting low-mileage drivers.
Customer satisfaction with Allstate is reflected in survey results, with 75% of customers stating they are likely or very likely to recommend the company for car insurance. Additionally, 79% of respondents indicated they are likely or very likely to renew their policy with Allstate. While some customers have expressed dissatisfaction with rate increases, Allstate's rates are reflective of industry trends, with many insurance companies experiencing similar hikes.
Overall, Allstate's home insurance is competitively priced, and the company offers the convenience of bundling multiple policies. Its car insurance rates, while generally higher than average, cater to a range of driver profiles and offer potential discounts through programs like Milewise. Customer feedback suggests a high level of satisfaction, with a significant proportion of customers willing to recommend and renew their policies.
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Allstate offers a wide variety of discounts
Allstate Insurance is rated as having premiums higher than the national average in every driver category, including teenage drivers, senior drivers, drivers with a speeding ticket, drivers with an at-fault accident on their record, and drivers with a DUI. However, Allstate offers a wide variety of discounts that almost anyone can access.
Allstate offers 12 car insurance discounts that fall under four main categories: driving history, car safety, loyalty, and payment. Safe drivers and those who consistently pay their entire Allstate bill on time via automatic withdrawal are likely to save the most. While the exact discount amounts are not disclosed publicly, customers can check with the customer service department or their Allstate agent to see how much they can save.
Allstate offers a discount for safe teen drivers, as well as for teens who are good students. The Safe Home discount saves renters up to 15% if their rental is equipped with qualifying safety services and devices. Allstate also offers a discount for new customers who are claims-free, as well as a Claim-Free Bonus that gives a 5% rebate on the renewal premium every year there is no claim.
The eSmart discount saves customers money for going paperless and receiving all their documents online. The Anti-lock Brakes discount and Anti-theft Device discount save on insurance costs if a customer's car has anti-lock brakes and/or an anti-theft device. The Early Signing discount and the Smart Student discount are other ways customers can save on their insurance.
Allstate also offers Motor Club discounts, which include rental car discounts, car repair discounts, health and wellness services discounts, and discounts for entertainment like movies and sporting events.
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Allstate's customer reviews are mixed
Allstate Insurance has received mixed reviews from its customers. WalletHub's editors gave the company a rating of 2.9 out of 5 stars, taking into account factors such as pricing, coverage options, customer reviews and watchdog-group ratings. While Allstate has an A+ rating from AM Best, indicating financial stability, its auto insurance rates are higher than the national average across various driver categories, including teenage drivers, senior drivers, and drivers with a DUI. This has been a consistent point of criticism, with customers expressing frustration over premium costs that are up to $945 more than the national average.
However, Allstate offers a range of discounts to help offset these higher costs, including good student discounts, safe driving incentives through the Drivewise program, and savings for having anti-theft devices installed. These discounts have contributed to Allstate being ranked as one of the 10 cheapest auto insurers nationally by WalletHub. Additionally, Allstate's homeowners' insurance rates are below the national average, with extra coverage options available for water backups, sports equipment, and electronic data recovery.
Customer feedback on Allstate's claims handling has been mixed. While the company received positive feedback for claims handling in a US News survey, a customer on WalletHub complained about their experience, stating that Allstate provided little assistance in settling a claim after a rear-end collision. This customer also expressed difficulty in reaching a human representative and dissatisfaction with the lack of reimbursement for their deductible.
Overall, Allstate's customer reviews reflect a range of experiences, with some praising the company's loyalty and overall value, while others express frustration over high costs and claims handling.
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Frequently asked questions
Allstate Insurance is one of the most expensive insurance companies, with an average annual rate of $2,941, which is $929 higher than the national average. However, WalletHub's editors gave Allstate a rating of 2.9 out of 5, stating that Allstate's insurance rates are competitive as they are one of the 10 cheapest auto insurers nationally.
Allstate's insurance rates are influenced by a variety of factors, including the driver's age, driving history, and location. Other factors include the type of car, insurance history, and coverage and deductible choices.
Allstate offers a range of discounts to reduce costs, such as good student discounts, anti-theft device discounts, and Drivewise, which offers personalized rates based on safe driving habits tracked through their mobile app.
