Amica is a budget-friendly insurance company, offering a range of insurance options, including auto insurance, home insurance, life insurance, and more. WalletHub gives Amica a rating of 3.4/5, praising its financial stability, claims handling process, and types of insurance options available. Amica is rated highly by WalletHub for the number of discounts it offers, including multi-policy, accident-free, and paid-in-full discounts. A minimum coverage car insurance policy with Amica costs around $523 per year, which is cheaper than the national average of $671 per year. However, Amica has received complaints about unexpected premium increases and has more customer complaints than average according to the National Association of Insurance Commissioners.
What You'll Learn
Amica's auto insurance is cheaper than the national average
Amica auto insurance is cheaper than the national average, with a minimum coverage car insurance policy costing around $523 per year, compared to the national average of $671 per year. WalletHub's editors gave Amica a rating of 4.2 out of 5, and Amica ranks in the second quartile among the cheapest major car insurance providers in WalletHub's cost comparison. Amica also offers a range of discounts, including vehicle safety, safe driving, autopay, paid-in-full, and loyalty discounts, which can make their coverage even more affordable.
Amica is one of the oldest car insurance companies in the US, having opened for business in 1907. They offer a wide range of insurance options, including auto insurance, home insurance, life insurance, condo insurance, renters insurance, flood insurance, and small business insurance. Amica is available in all states except Hawaii.
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Amica's customer service is rated average
Amica's representatives are available at various times depending on the type of insurance and the nature of the query. For example, for auto, home, marine, and umbrella insurance, representatives are available weekdays from 6 a.m. to 1 a.m. ET and on weekends from 7 a.m. to midnight ET. For life insurance, representatives are available on weekdays from 8 a.m. to 7 p.m. ET.
Amica offers multiple ways to contact customer service, including by phone, live chat, and email. Customers can also submit payments, documents, or questions by mail. Amica also has local offices that customers can visit.
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Amica offers a wide range of insurance options
Amica's auto insurance offers all the basic car insurance coverage options, such as property damage liability, bodily injury liability, medical payments, personal injury protection, uninsured/underinsured motorist, collision, and comprehensive. They also offer supplemental and specialty insurance options, including roadside assistance, full glass coverage, rental reimbursement, and their Platinum Choice Auto package, which includes extra protections and benefits.
Amica's home insurance includes two types of policies, HO3 and HO5, which can be customized to meet individual needs. Their Platinum Choice Home policy offers additional protection and broader coverage for personal property. Amica also provides extended coverage options and exclusive services, such as their Contractor Connection for home repairs.
In addition to these, Amica offers a variety of other insurance options to cater to diverse needs. Their life insurance provides financial support for loved ones, while their condo insurance protects condo owners' unique needs. Amica also offers renters insurance at affordable prices, as well as flood insurance to safeguard against flood damage, which is not typically covered by home insurance policies. For those planning special events, Amica's wedding and event insurance provide coverage for extreme weather, vendor cancellations, property damage, and accidents.
Amica also caters to small business owners, offering protection and peace of mind. Additionally, they assist in retirement planning through the purchase of annuities, guaranteeing replacement income for life. Amica's range of insurance options, coupled with their discounts and superior service, make them a competitive choice in the insurance market.
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Amica's financial stability is rated highly
As a mutual insurance company, Amica is owned by its policyholders, and its focus is on maintaining long-term financial stability. This business model means that Amica makes decisions with its customers in mind, prioritising their interests and financial success. The company has been in business for over a century, and its financial stability and commitment to its customers have contributed to its longevity.
Amica's financial strength is also reflected in its ability to offer a wide range of insurance products, including auto, home, life, condo, renters, flood, and small business insurance. The company's financial stability allows it to provide coverage for various needs, demonstrating its reliability and capacity to manage diverse financial obligations.
Additionally, Amica's financial stability is evident in its dividend policies, which allow customers to share in the company's financial success. These policies can return a certain percentage of customers' annual premium payments in the form of dividends, with payments averaging 5% to 20% of the annual premium. While these payments are not guaranteed and may vary by state, they showcase Amica's commitment to rewarding its customers and reinforcing its financial stability.
Overall, Amica's high ratings from WalletHub and AM Best, combined with its long history and business model, underscore its strong financial foundation and stability in the insurance industry.
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Amica's claims process scores highly
The Amica website and app offer self-service tools to guide customers through the claims process. Customers can easily file and update their claim, and upload photos and documents directly to their account. The Homeowner Photo Tool allows customers to share photos of damage to their home at the beginning of the claims process, which helps Amica assess the damage faster and expedite the processing of the claim. Similarly, the CCC Photo Appraisal App allows customers to send photos of their vehicle's damage, so that Amica can virtually assess the damage and issue payment for repairs faster.
Amica also offers text and email notifications about claims, and Claims Messenger, an online communication tool that customers can use to communicate with their claim handler. Customers can also choose to be paid their claim payment via a bank account, debit card, PayPal, or Venmo, as well as the traditional option of a paper check.
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Frequently asked questions
A minimum coverage car insurance policy from Amica costs around $523 per year on average, while the national average cost of minimum coverage is $671 per year. Amica is one of the more affordable insurance companies you'll find.
Amica ranks in the second quartile among the cheapest major car insurance providers in WalletHub's cost comparison.
Amica offers a wide variety of discounts that can help lower your overall car insurance bill, such as their multipolicy discount or accident-free discount. You can also raise your deductible or reduce your car insurance coverage.
Amica insurance rates go up by an average of 74% after an accident. The added cost will usually only affect your premium for 3-5 years.
Yes, Amica is a good insurance company, offering car, home, and life insurance to people in 49 states. Amica has earned A+ ratings from insurance industry watchdogs like the BBB and AM Best, and it has an average user rating of 3.5/5 on WalletHub. However, Amica has more customer complaints than average, according to the National Association of Insurance Commissioners.