OptumRx is a service that helps you manage your health plan and access important information about your coverage. You can register for an account on OptumRx.com or download the mobile app to get started. Once registered, you can easily update your account information, including your insurance details, by signing in and selecting My Profile. From there, you can manage your shipping and payment information, as well as update your address. It is important to keep your insurance information current to ensure that you have access to the medications you need and to avoid unexpected costs. OptumRx also provides tools to help you find a doctor or hospital, estimate costs for network care, and understand your prescription coverage.
Characteristics | Values |
---|---|
Website | OptumRx.com |
Mobile app | OptumRx |
Phone number | 1-800-356-3477 |
N/A | |
Registration requirements | Health plan ID card number, Social Security number and ZIP code, or FSA/HRA Group/Policy number from employer |
Account requirements | Username, password, email address, and phone number |
Insurance information | Found by logging into OptumRx.com or the mobile app |
What You'll Learn
How to register for OptumRx
Registering for OptumRx gives you 24/7 access to a personalized website that helps you manage your health plan. You can use the website to find a doctor or hospital, estimate costs for network care, see your benefits and what's covered, and much more.
To register for OptumRx, follow these steps:
- Visit the OptumRx website at OptumRx.com.
- If you have a health plan ID card, enter the number on the card. If you don't have your ID card, you can provide your Social Security number and ZIP code instead. If you only have a flexible spending account (FSA) or health reimbursement account (HRA), choose "Yes" for an ID card and use your Social Security number for your Member ID, along with the FSA or HRA Group/Policy number from your employer.
- Choose a username and password for your account.
- Enter your email address.
- Provide a phone number or choose security questions to help secure your account.
- Confirm your registration by following the instructions in the confirmation email and letter that will be sent to you.
Once you've completed these steps, you'll be able to access information about your health plan and take advantage of the various tools and resources available on the OptumRx website.
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How to find a network pharmacy
OptumRx has over 64,000 retail pharmacies in its nationwide network. You can find a list of network pharmacies by following these steps:
- Go to the OptumRx website, OptumRx.com, or use the mobile app.
- Go to "Pharmacies and Prescriptions" to search for a provider list in your area. You can search by city and state or ZIP code. If you can't find a network pharmacy in your city, try searching in a nearby city.
- You can also call the phone number on your health plan ID card to ask for help finding a network pharmacy.
OptumRx also provides general information about pharmacies, although it does not endorse any specific pharmacy, doctor, or healthcare worker. The directory is accurate at the time of update, but pharmacies may have been added to or removed from the network since then. To confirm if a pharmacy is in the network, call the pharmacy or the phone number on your ID card. Members can also request a paper copy of the pharmacy directory at no cost by calling the phone number on the back of their ID card.
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How to update your shipping address
To update your shipping address on OptumRx, you must first log in to your OptumRx account. Once you're logged in, click on "My profile" at the top of the page. From there, click on "Manage shipping & payments" to access the page where you can update your shipping and billing information. Click on "My addresses" and enter your new address. Finally, save your changes.
You can also update your shipping address during the checkout process when placing an order. After entering your username, password, and order number, you will be able to change the shipping and billing information on file before completing your order.
It's important to keep your shipping address up to date to ensure that your prescriptions and other orders from OptumRx are delivered to the correct location. OptumRx ships to any address within the United States and its territories, including PO Box addresses. Standard shipping is typically free of charge, and express delivery is available for an additional fee.
Remember to review and update your personal information regularly, especially if you move or change your shipping preferences. By keeping your OptumRx profile current, you can ensure a seamless experience when managing your prescriptions and health care needs.
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How to change your payment information
To change your payment information on OptumRx, you must first log in to your OptumRx account on optumrx.com. Once you have logged in, go to your profile and scroll down to "Manage shipping & payments". From there, click on "My payment methods" and enter the details of your new credit card, debit card, or bank account. You can also add a new payment method during checkout.
It is important to keep your payment information up to date to ensure that your prescriptions are paid for and to avoid any disruptions in your medication supply. If you have any issues updating your payment information, you can contact OptumRx customer support for assistance.
In addition to updating your payment methods, you can also change your shipping address in the "Manage shipping & payments" section of your profile. Simply click on "My addresses", enter your new address, and save the changes. This will ensure that your prescriptions are delivered to the correct location.
By keeping your payment and shipping information current, you can help ensure that you receive the medications you need without interruption. OptumRx provides a convenient way to manage your prescriptions and make changes to your account as needed. Remember to review your account information periodically to ensure that everything is up to date.
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How to find out if your prescription is covered
Optum Rx is a pharmacy benefit manager that provides safe and cost-effective ways for you to access your medications. To find out if your prescription is covered, you can follow these steps:
Firstly, you need to set up an account on OptumRx.com. To register, you will need to enter your health plan number or, if you don't have this, your Social Security number and ZIP code. You will also need to choose a username and password, and enter your email address and phone number.
Once your account is set up, you can log in and check your prescription drug benefits. To do this, go to ''Pharmacies and Prescriptions' and then 'Prescription Drug List (PDL)' to see a list of medications covered under your plan. You can also search for a specific prescription medication to find out if it is covered and what you will need to pay out-of-pocket.
OptumRx also has a Drug Pricing Tool that can help you identify the cost of your current medication. You can enter a medication into the search bar to find its pricing and whether it is covered by your insurance. If your medication is not covered, OptumRx can help you identify a generic, brand, or alternative medication that is safe and effective for you.
Additionally, you can use the Optum Rx app to manage your medications on the go. The app allows you to check medication pricing, order prescriptions, pay bills, and view order status, among other features.
Frequently asked questions
How do I register on OptumRx.com?
How do I find a network pharmacy?
How do I find what prescription medications are covered by my plan?
How do I know how much my prescription medication will cost?
How can I change my shipping or payment information?