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Lloyds Bank offers mobile phone insurance to its customers through its Packaged Bank Accounts. The bank's Silver, Platinum, and Gold accounts include mobile phone insurance for a monthly fee. The Platinum account, for example, includes worldwide family travel insurance, AA Breakdown Family Cover, and mobile phone insurance for £22.50 per month. The Gold account includes worldwide travel insurance, AA Breakdown Family Cover, and mobile phone insurance for £16.95 per month. The Silver account costs £11.50 per month and includes family travel insurance, AA Breakdown Family Cover, and mobile phone insurance. The mobile phone insurance provided by Lloyds Bank covers loss, theft, damage, and mechanical breakage. It is recommended that customers register their phone details to simplify the claims process.
| Characteristics | Values |
|---|---|
| Account type | Packaged bank account |
| Account name | Silver, Gold, Platinum, Club Lloyds Platinum, or Premier |
| Monthly fee | £11.50 (Silver), £16.95 (Gold), £22.50 (Platinum), £25.50 (Club Lloyds Platinum) |
| Phone insurance cost | Included in monthly fee |
| Maximum phone value | £2,000 |
| Number of phones covered | One (sole account holder), two (joint account) |
| Excess fee | Fixed at £150 |
| Number of claims | Two successful claims per account holder per year |
| Worldwide cover | Not included |
| Accessory protection | Not included |
| Registration | Register phone details to simplify the claims process |
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What You'll Learn
Phone insurance with Lloyds: what's covered?
Lloyds Bank offers mobile phone insurance to its customers through its packaged bank accounts. The Select, Silver, Gold, Platinum, and Premier accounts all include mobile phone insurance. The number of phones covered per joint account is two, unless you are an existing Premier account holder, where it is three.
The insurance covers loss, theft, damage, and mechanical breakage. In the case of theft, you must report it to your local police station and obtain a crime reference number, which you will need to make a claim on your insurance.
Lloyds Bank also offers home insurance, which can include cover for gadgets worth less than £2,000 each as standard, with the option to specify items worth up to £40,000 each for additional coverage. This can include mobile phones, which will be covered for theft and accidental damage if you have Silver or Gold cover.
It is recommended that you register your phone details with Lloyds Bank, as this may simplify the process for any claims you need to make in the future.
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How to get a quote for phone insurance with Lloyds
To get a quote for phone insurance with Lloyds, you will need to be a Lloyds Bank account holder. Lloyds Bank offers mobile phone insurance as an add-on to its current accounts. This means there's no need to set up a separate insurance policy, and payments are typically part of your monthly bank account fee.
The mobile phone insurance is provided for Select, Silver, Gold, Platinum, or Premier account customers. If you are a Classic or Club Lloyds current account holder, you can apply to upgrade online to one of these packaged accounts to receive mobile phone insurance.
The mobile phone insurance covers loss, theft, damage, and breakdown (including faults). It is recommended that you register your phone details as it may simplify the process for any claims you might have to make in the future. You can register your mobile phone using the Lloyds Mobile Banking app.
Lloyds Bank also offers other insurance products, such as home insurance and car insurance, which can be purchased separately or as part of a packaged account.
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Registering your phone with Lloyds
Lloyds Bank offers mobile phone insurance for its Silver, Platinum, and Gold account holders. The insurance covers loss, theft, damage, and breakdown (including faults) for phones worth up to £2,000. It is recommended to register your phone to simplify the claims process, should the need arise.
If you are not a Silver, Platinum, or Gold account holder, you can still get mobile phone insurance by upgrading your current account to a packaged bank account. This type of account typically involves paying a monthly fee in return for additional benefits, such as mobile phone insurance, travel insurance, and breakdown cover.
Additionally, Lloyds Bank also offers home insurance, which can include gadget cover for items worth less than £2,000 each, including mobile phones. This type of insurance covers theft, accidental damage, and fire or flood damage to your gadgets while they are in your home.
By following these steps, you can easily register your phone with Lloyds Bank and ensure that you have the necessary insurance coverage in case of any issues with your device.
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$7.2 $8
Making a claim on your Lloyds phone insurance
Lloyds Bank offers mobile phone insurance to its customers through its Packaged Bank Accounts. This insurance covers loss, theft, damage, or mechanical breakage. The Select, Silver, Gold, Platinum, and Premier accounts include mobile phone insurance.
If you have mobile phone insurance with Lloyds Bank and need to make a claim, here are the steps you can follow:
- Register your phone: It is recommended that you register your phone details with Lloyds Bank beforehand. This can be done through the Accounts Benefits tab in Internet Banking, the Mobile Banking app, or by calling Membership Services. Registering your phone simplifies the claims process.
- Report the incident: If your phone is lost or stolen, report it to your local police station as soon as possible. Provide them with your phone's IMEI number, and obtain a crime reference number, which you will need when making an insurance claim.
- Contact your network provider: Inform your network provider immediately so they can block your phone from being used. This will prevent any unauthorised charges or usage.
- Gather information: Prepare a list of the items that have been damaged, lost, or stolen, including the make and model of your phone.
- Submit your claim: You can submit your claim online or by calling Lloyds Bank. Provide them with the details of your claim, including the list of items and any additional information, such as the crime reference number.
By following these steps, you can make a claim on your Lloyds Bank phone insurance and receive assistance in replacing or repairing your phone.
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Alternatives to Lloyds phone insurance
Lloyds Bank offers mobile phone insurance as part of its packaged bank accounts. The insurance covers loss, theft, damage, and mechanical breakage. However, it is important to note that the phone must be registered to be covered by the insurance.
- Mobile Phone Insurance Direct: This insurer offers customisable cover, allowing you to tailor your insurance to your needs. You can add extras like worldwide cover and insure any phone model, regardless of where you purchased it. Their plans include features such as accidental damage, breakdown, and liquid damage.
- Home Contents Insurance: This type of insurance covers your valuables inside your home, including your phone, from theft, accidental damage, and fire or flood. Most insurers offer some form of gadget cover, which will protect your phone and other electrical devices. One advantage of choosing home contents cover is that it will automatically include every phone in your home.
- Standalone Phone Insurers: There are other standalone phone insurance providers besides Lloyds Bank and Mobile Phone Insurance Direct. These companies specialise in phone insurance and may offer more comprehensive coverage. They may also allow you to insure any phone model and provide additional benefits such as worldwide coverage.
- Credit Card Insurance: If you purchased your phone using a credit card, you may already have some form of insurance coverage. Many credit cards offer purchase protection, which can cover your phone against theft or damage. Check with your credit card provider to see if you have any insurance benefits.
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Frequently asked questions
Lloyds offers mobile phone insurance as part of its packaged bank accounts. You can get a Silver, Platinum, or Gold account for a monthly fee, which includes mobile phone insurance. Alternatively, you can get Home Insurance Select, which covers gadgets worth less than £2,000 in your home.
It is recommended that you register your phone details with Lloyds before making a claim, as this may simplify the process. To make a claim, you can do so online or over the phone. You will need to provide a list of the items that have been damaged or stolen, including the gadget's make and model if possible. You will also need to report the theft, including your phone's IMEI, to your local police station, who will give you a crime reference number.
Lloyds mobile phone insurance covers loss, theft, damage, and breakdown (including faults) worldwide. It covers phones up to a maximum individual value of £2,000, including VAT. It also covers the cost of unauthorised network charges from the point your mobile phone is lost or stolen and for up to 24 hours after discovery, up to £1,500 including VAT for contract phones and £450 including VAT for prepay phones.
