Alyssa Lane
If you're a Virgin Mobile customer, you can sign up for phone insurance to protect your device against loss, theft, and damage. Virgin Media Protect is an optional extra available when you use the mobile network, and it offers comprehensive cover for your device. The insurance is provided through Mobilecover, and you can sign up for it on the Virgin Media website or by calling them. There is also a Mobile Rescue app that lets you remotely lock, alarm, and track your phone.
| Characteristics | Values |
|---|---|
| Name of Insurance | Virgin Media Protect |
| Insurance Provider | Mobilecover |
| Cost | £7.99 a month, at no extra cost |
| Cost Range | £4 to £14 per month |
| Claim Excess Fees | £30 to £150 |
| Coverage | Loss, theft, accidental damage, out-of-warranty breakdown, liquid damage, pet damage, threat protection |
| Additional Features | Next-day replacement service, worldwide cover, Mobile Rescue app |
| Eligibility | Available for monthly paid plans, must be enrolled within 28 days of purchase |
| Sign-Up Process | Enroll through the Virgin Media Protect program, contact Virgin Media for more information |
What You'll Learn
Virgin Media Protect
Signing up for phone insurance with Virgin Mobile is a straightforward process. The insurance provider for Virgin Media is Asurion Insurance Company, and the insurance is free for new clients of Virgin Mobile with a monthly paid plan. The monthly premium fee depends on the value of your phone and ranges from £4 to £14 per device. The claim excess fees also vary according to the model, from £30 to £150.
The insurance covers you both in and outside the United Kingdom. If your phone is lost, stolen, or damaged, or if it's not working, even after the manufacturer's warranty ends, you're covered. Virgin Media also offers a Mobile Rescue app that lets you back up, remotely lock, alarm, and track your phone. With this app, you can save your contacts, so losing your phone doesn't mean losing your numbers. You can also use the app to locate and lock your phone if it's missing.
To sign up for Virgin Media Protect, simply visit the Virgin Mobile website and enrol for any of the plans. It is recommended that you review the full insurance policy and all the terms and conditions before signing up.
Additionally, with Virgin Media's insurance, you are guaranteed a replacement phone the very next day if you're in the UK. If you're abroad, a replacement will be provided within a few days. In the event that you are unable to use your phone and need to report it, the insurance company will provide you with a quality replacement device until your new phone arrives or your old phone is fixed.
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Mobile Rescue app
Virgin Mobile offers phone insurance to its customers. This insurance is provided by Mobilecover, who have agreed to give Virgin Mobile customers a special discounted insurance rate. The insurance is free for new clients of Virgin Mobile, but there are extra options that can be added. The monthly premiums per device range from £4 to £14, and the claim excess fees vary between £30 and £150 depending on the model.
The insurance also includes the Mobile Rescue app, which is available on Android devices. This app allows you to remotely lock, alarm, and track your phone if it is lost or stolen. You can also back up your contacts so that you can transfer them to a new or replacement phone. The app is provided by Asurion, Virgin Media's insurance partner, and their team of Tech Experts can help with a variety of tasks.
To download the Mobile Rescue app, go to the Google Play Store on your Android device and search for "Virgin Mobile Rescue". Tap on the Install button located below the search bar and to the right of the app icon. A pop-up window will appear with the permissions required by the app. Click "Accept" to continue, and the app will begin downloading. Once the download is complete, the installation will start, and you will receive a notification when it is finished.
With the Mobile Rescue app, you can keep your mobile phone safe and secure. As soon as you activate it, you're covered against loss or theft. You can lock your phone remotely if it's missing or stolen, and even set off an alarm to help you track it down. If your phone is lost or stolen, be sure to also call Virgin Media so they can block the SIM card and prevent unauthorized use.
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Mobilecover
To sign up for Mobilecover, you can visit the Virgin Mobile website or call them for more information. Once you have provided your details, Mobilecover will send you your insurance certification and bills once you have paid. It is important to carefully enter your information, as any mistakes on the form may result in a lack of full coverage. Your cover will begin immediately after signing up, even if you purchased your phone within the last 28 days.
In addition to Mobilecover, Virgin Mobile offers its own insurance plan, Virgin Media Protect, which is an optional extra for those using the Virgin mobile network. This plan covers loss, theft, and accidental damage, including out-of-warranty breakdown, liquid damage, and pet damage. Virgin Media Protect also includes the Mobile Rescue app, which allows users to remotely lock, alarm, and track their phones, as well as back up their contacts.
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Brightstar Device Protection
Virgin Mobile offers device insurance in partnership with Brightstar Device Protection. This insurance plan is a no-contract plan for $7 per month, which is added to your monthly phone bill. The plan covers loss, theft, accidental damage, and liquid damage. It also includes threat protection to keep your identity safe.
To sign up for Brightstar Device Protection, your phone must be eligible for the insurance plan. After buying or upgrading your phone, you have 30 days to add Brightstar Device Protection to your plan. Once you're signed up, Virgin Mobile will include the charge in your monthly bill.
You can enroll in two ways. One way is to file a claim online at MyPhoneGuardian.com. The other way is to call Brightstar Device Protection at (844) 534-3098.
In addition to the insurance plan offered by Brightstar Device Protection, Virgin Mobile also offers Mobile Rescue. This service works on most mobile phones and allows you to remotely lock, alarm, and track your phone. It also includes an app that lets you back up your contacts so that you don't lose your numbers if your phone is lost or stolen.
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Virgin Mobile Care Team
The plan includes worldwide cover, next-day replacement services for damaged, lost, or stolen devices, and Mobile Rescue, an app that allows you to remotely lock, alarm, and track your phone. Additionally, you can back up your contacts with the app, so you don't lose your numbers if your phone is lost or stolen.
To sign up for Virgin Mobile phone insurance, you must first be enrolled in a monthly plan. You can then add insurance to your plan within 30 days of buying or upgrading your phone. The insurance costs $7 per month in the USA or £7.99 per month in the UK, included in your monthly bill. The monthly premium in the UK can range from £4 to £14 per device, depending on the exact value of your phone.
You can enrol in Virgin Mobile phone insurance in two ways: by contacting Virgin Media directly or by visiting their website. Once you're signed up, you can file up to two phone insurance claims per year. Claims can be made online or by phone, and you must file within 30 days of the incident. You will need your policy number, which is your mobile phone number, and you will need to pay your deductible, which can range from $20 to $175 or £30 to £150, depending on your device.
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Frequently asked questions
You can sign up for phone insurance with Virgin Mobile through their 'Virgin Media Protect' programme. This is an optional extra available when you use the mobile network. Alternatively, you can sign up with Mobilecover, who offer exclusive phone insurance rates to Virgin Mobile customers.
Virgin Mobile phone insurance covers loss, theft, and accidental damage, including out-of-warranty breakdown, liquid damage, and pet damage. It also includes threat protection to keep your identity safe.
In the UK and Ireland, Virgin Media Protect insurance cover costs £7.99 a month, at no extra cost. In the US, Virgin Mobile phone insurance costs $7 per month.
You can file up to two phone insurance claims per year with Virgin Mobile. You can do so either online at MyPhoneGuardian.com or by calling Brightstar Device Protection. Make sure you file within 30 days of the loss, theft, or damage and be ready to pay your deductible, which will depend on your phone's manufacturer and model.
Your Mobilecover insurance policy is independent of Virgin Media, so Virgin Mobile won't have your policy information. You will need to contact Mobilecover directly with any insurance queries.
