Ameriprise Auto Insurance, now known as Connect, is available in California. The company has been providing auto insurance for over 30 years and offers a range of coverage options, including liability insurance, uninsured/underinsured motorist insurance, and collision and comprehensive insurance. Ameriprise also offers additional benefits such as roadside assistance and towing, accident travel expense coverage, and rental car reimbursement. In California, one of the most populous states in the US, Ameriprise has received positive reviews and high satisfaction ratings from customers. The company's financial stability and customer service have contributed to its popularity in the state.
Characteristics | Values |
---|---|
Ameriprise Auto Insurance Availability in California | Available |
Ameriprise Auto Insurance Provider | CONNECT, powered by American Family Insurance |
Ameriprise Auto Insurance Website | www.ameriprise.com |
Ameriprise Auto Insurance Contact | 888.554.6368 |
Ameriprise Auto Insurance Quote | Available Online |
Ameriprise Auto Insurance Discounts | Yes |
Ameriprise Auto Insurance Discounts in California | Good driver discount |
Ameriprise Auto Insurance Coverage | Standard coverage types with some extra perks |
Ameriprise Auto Insurance Complaint Level | Higher than the industry average |
Ameriprise Auto Insurance Headquarters | De Pere, Wisconsin |
What You'll Learn
Ameriprise Auto Insurance is available in California
Ameriprise also offers additional benefits such as accident travel expense coverage, stolen-key expense coverage, and roadside assistance and towing services. They have a streamlined claims process, with a one-business-day response time, and customers in California have indicated a positive experience when reporting losses to the company.
Ameriprise has a good financial outlook, with A (Excellent) ratings for financial stability and A+ (Superior) long-term individual credit ratings from A.M. Best. S&P Global has also given the company an "A" rating with a stable financial and credit outlook.
In terms of pricing, Ameriprise's rates vary depending on factors such as age, gender, driving record, and location. In California, the company's rates are generally competitive and fall within the higher third of comparable carriers' premiums.
Overall, Ameriprise Auto Insurance is a reputable and financially stable company that offers a range of coverage options and additional benefits to its customers in California.
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Ameriprise Auto Insurance is now Connect, powered by American Family Insurance
Connect offers standard coverage types, including liability, uninsured/underinsured motorist, collision and comprehensive insurance, personal injury protection, and medical expense insurance. It also provides additional coverage benefits such as accident travel expense coverage and stolen-key expense coverage.
Connect has a higher level of complaints than the industry average for auto insurance. It does not offer usage-based insurance, pay-per-mile insurance, or rideshare insurance.
Connect offers various discounts, including good driver discounts (in California), defensive driver discounts, garaging discounts, good student discounts, multi-car discounts, multi-product discounts, premier safety discounts, student away discounts, tenure discounts, and vehicle safety discounts.
Connect, formerly Ameriprise Auto & Home Insurance, was acquired by American Family Insurance in October 2019. The name change to Connect took place in August 2020.
Connect, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, based in Madison, Wisconsin. Auto policies are underwritten by either company depending on the state.
Insurance availability and specific products, discounts, and savings may vary by state.
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Ameriprise offers gap insurance to cover the cost of a new car
Ameriprise Auto & Home was acquired by American Family Insurance in 2019 and has since been renamed Connect. Connect offers gap insurance, which covers the difference between what you owe on a car lease or loan and the amount paid out in a total loss settlement from an auto insurer, minus your deductible. This is particularly useful if you have a large car loan or you bought a vehicle that quickly depreciates in value.
Connect's gap insurance will pay up to 120% of the value of your car. This means that if you buy a car for $25,000 and owe $23,000 on the loan, and your car is then totalled, the gap insurance will cover the difference between the depreciated value of your car and the remaining loan amount.
Connect offers gap insurance in 44 states and the District of Columbia. It is not clear whether California is one of these states, but given that Connect offers a good driver discount exclusively in California, it is likely that gap insurance is also available there.
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Ameriprise has high customer satisfaction scores in California
Ameriprise Auto & Home Insurance, a subsidiary of Ameriprise Financial, has been providing auto insurance to Californians for over 30 years. The company has high customer satisfaction scores in California, with its customers reporting positive experiences when interacting with the company.
Ameriprise's auto insurance offering in California includes standard coverage types as well as some additional perks. For example, customers can add roadside assistance and towing directly to their auto insurance policy. This means that if a customer's car breaks down, they can get help without needing to maintain a separate auto club account. Ameriprise also offers accident travel expense coverage, rental car reimbursement, and medical payments coverage.
Ameriprise's claims process in California is streamlined, with fast response times. Customers can file a claim online or over the phone, and a claims adjuster contacts them within one business day. The company's website also provides detailed answers to common claims-related questions. This has contributed to high customer satisfaction with the claims process in California, as reflected in positive feedback and reviews.
In the 2018 U.S. Auto Insurance Study for California, Ameriprise received near-perfect scores in every category and an overall rating of "Among the Best". The Claims category, which is often an area of concern for insurance companies, still received a score of 4 out of 5, considered "Better Than Most". This indicates that Ameriprise's claims process in California is efficient and customer-friendly.
The Better Business Bureau (BBB) has given Ameriprise an A+ rating, further validating their high level of customer satisfaction in the state. Ameriprise's commitment to providing high-quality customer service and handling customers "with care" has been recognised and appreciated by Californians.
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Ameriprise offers discounts to Costco members
Ameriprise Auto & Home Insurance was acquired by American Family Insurance in 2019 and was renamed Connect. Connect is available in 44 states and the District of Columbia.
Costco members can purchase auto and home insurance through Connect and are eligible for an exclusive discount. The Costco Insurance Agency is not currently offering new auto or home insurance policies in California or Florida.
Connect offers a range of benefits and discounts to Costco members, including:
- Roadside assistance: This includes up to $75 for each breakdown and does not cover the cost of the battery or fluids. This is a free service for Costco Executive Members.
- Guaranteed renewal: This benefit gives members the option to renew their policy, regardless of the number of accidents or tickets they have.
- Premier Safety Discount: Safe driving can be rewarded with this discount if all drivers on a policy are clear of accidents and violations.
- Glass Repair Deductible Waiver: If your windshield can be repaired rather than replaced, the policy deductible for windshield damage will be waived.
- Accident Travel Expense Coverage: This covers out-of-pocket expenses if you are involved in a car accident more than 100 miles from home.
- Home Glass Repair Reimbursement: Covers up to $1,000 per occurrence for home glass repair or replacement, limited to two claims within any consecutive 12-month period.
- Home Lockout Assistance: Covers up to $100 per occurrence for locksmith services, limited to two claims within any consecutive 12-month period.
In addition to these benefits and discounts, Costco Executive Members also receive perks such as Lifetime Renewability, Roadside Assistance, and Home Lockout Assistance.
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Frequently asked questions
Yes, Ameriprise Auto Insurance is available in California. In fact, in the 2018 U.S. Auto Insurance Study for California, Ameriprise was placed at the top of the list, receiving near-perfect scores in every category and an overall rating of "Among the Best."
Ameriprise offers a wide range of auto insurance coverage options, including liability insurance, uninsured/underinsured motorist (UM) insurance, collision and comprehensive insurance, personal injury protection (PIP), and medical expense insurance.
Ameriprise offers various discounts, including good student, multi-vehicle, safety features, bundling, and safe driving discounts.