Dairyland Insurance has been around since 1953 and specializes in providing insurance for high-risk drivers who may struggle to find coverage elsewhere. The company offers customizable policies, flexible payment plans, and reliable customer support. Dairyland's auto insurance rates are higher than average, and the company has received more customer complaints than expected for its size. However, it is positively reviewed for its mobile app and willingness to insure high-risk drivers, including teens, those with poor driving records, and drivers who need SR-22s.
Characteristics | Values |
---|---|
Founded | 1953 |
Parent company | Sentry Insurance |
Financial rating | A+ from AM Best |
Specialization | High-risk drivers, nonstandard insurance |
Customer service | 24/7 support, efficient claims-handling process |
Coverage options | Bodily injury liability, property damage liability, collision/comprehensive, uninsured/underinsured motorist, personal injury protection (PIP), special equipment, rental reimbursement, lienholder, etc. |
Discounts | Advanced quote, anti-theft, defensive driver course, homeowners, multi-car, payment frequency, transfer |
Website and app | Functional and easy to navigate, self-service options |
Customer reviews | Mixed, some positive reviews about ease of getting coverage, negative reviews about confusing claims process and billing issues |
What You'll Learn
Dairyland's high-risk driver focus
Dairyland Insurance is a non-standard insurer, providing coverage for drivers who may be considered high-risk and struggle to obtain insurance elsewhere. This includes drivers with poor driving records, little experience, no prior insurance, a history of accidents, or who are elderly (75+).
Dairyland rarely turns away high-risk drivers and offers a range of customizable coverage options, including SR-22 and FR-44 certificates, and insurance for drivers with DUIs and other violations. The company also provides gap insurance for leaseholders, which can be useful for those with unique circumstances.
Dairyland's focus on high-risk drivers means its rates are higher than average, and it offers fewer discounts than some competitors. However, it does provide some discounts, including for anti-theft devices, defensive driving courses, and multi-vehicle policies.
The company has received mixed reviews, with some customers praising its easy online coverage options, while others complain about billing issues, a confusing claims process, and poor customer service. Despite this, Dairyland has an A+ financial rating from AM Best, indicating financial stability and a strong ability to pay claims.
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Pros and cons of Dairyland's auto insurance
Dairyland Insurance is a good option for drivers who are considered high-risk and may struggle to get affordable coverage from larger providers. Dairyland has been in business since 1953 and is available in 38 states. It offers standard car coverage options, including liability coverage, comprehensive insurance, and collision coverage. In addition, it provides several add-ons, such as special equipment coverage, towing coverage, and rental reimbursement.
Pros
- Additional coverage options for motorcycles and off-road vehicles
- User-friendly website experience
- Strong ratings from industry experts
- Offers non-standard auto insurance policies for high-risk drivers
- A+ (Superior) AM Best financial strength rating
- Unique discounts like the payment frequency discount and advanced quote discount
- Offers SR-22 filings and non-owner car insurance
Cons
- More expensive than the national average
- Limited coverage add-ons
- Mobile app may lack some functionality and features
- Not rated by J.D. Power
- High rates and low customer service reviews
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Dairyland's customer service
Dairyland Insurance offers 24/7 customer support and claims handling. Customers can submit a claim, track their active claims, and manage payments online through the Dairyland website or mobile app. The Dairyland mobile app provides complete access to self-service options, allowing customers to stay up to date on billing statements, policy documents, and other account information.
For further assistance, Dairyland provides multiple contact options, including phone, email, and online inquiry forms. Customers can reach Dairyland's customer service line at 800-334-0090 or by email at [email protected]. The company typically responds to online inquiries within 24 to 48 hours. Additionally, Dairyland offers separate phone lines for quotes, policy questions, claims, and fraud reporting.
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Discounts and coverage options
Dairyland Insurance has been in the insurance business since 1953, offering flexible payment plans, reliable customer support, and cheap car insurance. The company provides a range of customizable coverage options and auto insurance discounts.
Discounts
Dairyland offers a range of auto insurance discounts to help drivers save money on their policies. These include:
- Advanced quote discount: Get a quote at least a week before your current insurance expires.
- Transfer discount: Have continuous insurance for at least the past six months.
- Payment frequency discount: Discounts for annual, quarterly, or monthly payments.
- Homeowners discount: Own a house, townhouse, condo, or mobile home.
- Defensive driving discount: Complete an approved driver safety course.
- Anti-theft discount: Secure your car with an anti-theft device.
- Multi-car discount: Insure multiple vehicles in your household under one policy.
Coverage Options
Dairyland offers a variety of coverage options to meet the needs of its customers. Their options include:
- Bodily injury liability coverage
- Property damage liability coverage
- Collision/comprehensive (physical damage) coverage
- Uninsured/underinsured motorist coverage
- Personal injury protection (PIP) coverage
- SR-22 and FR-44 certificates
- Insurance for drivers with DUIs and other violations
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Dairyland's history and parent company
Dairyland is the name of several businesses operating in the United States and Canada.
Dairyland Electrical Industries
Dairyland Electrical Industries was founded in 1983 by Henry Tachick, an engineer with an inventive mindset. Dairyland was born out of a specific problem facing local dairy farmers and utility providers, which Tachick solved through innovative product design. His idea was an electrical isolation device that would end up not only solving the issue but also setting the stage for future product development. Over the years, Dairyland has expanded its product line and entered new markets, including the corrosion industry, marine, power utility, and railroad markets. The company is committed to developing products that solve real issues and has a rigorous research and development (R&D) process.
Dairyland Canada
Dairyland Canada is a dairy business that operates in Port Coquitlam, British Columbia. It was originally an operating arm of BC dairy farmers' cooperatives and was legally named Agrifoods International Cooperative Ltd. Dairyland Canada has been in business for over 100 years, starting with the Fraser Valley Milk Producers Association. In 1992, Agrifoods International merged with other dairy cooperatives to form Dairyworld Foods. In 2001, Agrifoods International sold all its processing and brands, except Ultima Foods, to Saputo Inc., and the company became known as Dairyland Canada. Dairyland Canada's products are sold across Canada at large retailers.
Dairyland Insurance
Dairyland Insurance, also known as Dairyland Mutual Insurance Company of Wisconsin, was founded in 1953 by Professor Stuart Struck. It began as a local insurer in Wisconsin, offering specialty insurance to drivers who couldn't get standard coverage due to poor driving records, lack of experience, or no prior insurance. Over the years, Dairyland Insurance expanded its offerings to include motorcycle insurance and insurance for teen drivers at affordable rates. In 1966, The Hardware Dealers Mutual Fire Insurance Company (known today as Sentry) acquired Dairyland, and in 2005, Sentry acquired Viking Insurance and merged it with Dairyland. Today, Dairyland Insurance is known for providing insurance to non-standard and high-risk drivers at reasonable prices.
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Frequently asked questions
Dairyland Auto Insurance is still alive because it provides insurance to high-risk drivers who may not be able to get coverage elsewhere.
A high-risk driver is someone who is considered more financially risky to cover at standard rates. This could be due to a low credit score, a DUI, or an accident history.
Dairyland Auto Insurance offers flexible payment plans, reliable customer support, and a range of customizable coverage options. They also provide SR-22 coverage, which is required for drivers with a DUI or other serious violations.
Dairyland Auto Insurance has higher-than-average rates and fewer discounts compared to its competitors. They also have a higher number of customer complaints regarding their claims process and billing issues.
Dairyland Auto Insurance is more expensive than most of its competitors, except for The General, which also caters to high-risk drivers. They offer fewer discounts and have lower customer satisfaction ratings.