Trip insurance for American Airlines is provided by Allianz Global Assistance. The insurance covers residents of the U.S., Canada, and Mexico, and the benefits and services provided may vary by country. Trip insurance can be purchased during the flight purchase on the American Airlines website. It is recommended that travellers review their travel insurance policy as soon as they receive it to ensure all information is accurate. This is because errors in the information on the policy may result in denied claims.
Characteristics | Values |
---|---|
Trip Insurance Provider | Allianz Global Assistance |
Contact Details | 9950 Mayland Drive Richmond, VA 23233 |
800-628-5404 (Toll-free) | |
804-281-5700 (Collect) | |
[email protected] | |
Website: Allianz Global Assistance | |
Available To | Residents of the U.S., Canada, and Mexico |
Trip Insurance Benefits | Trip cancellation, Trip interruption, Emergency medical and dental care, Emergency medical transportation, Travel delay, Baggage loss/damage, Baggage delay, Concierge, 24-hour assistance, Rental car collision/damage |
Changes Allowed | Correcting mistakes, changing trip costs, destinations, travel dates, and the number of travelers |
Changes must be made before the trip | |
Changes Not Allowed | Changing the trip costs insured during the trip |
Extending trip dates post-departure unless it's an emergency covered by the plan |
What You'll Learn
Trip cancellation
To be reimbursed for your cancelled trip, you will need to file a claim with your travel insurance provider. It is important to note that trip cancellation insurance does not allow you to cancel your trip for any reason. The reasons for cancellation must be covered by your policy. Additionally, trip cancellation insurance does not cover the cost of seats or bags if you have already paid for them.
If you are a resident of the U.S., Canada, or Mexico, you can purchase trip insurance from Allianz Global Assistance during your flight purchase on the American Airlines website. You can also purchase it directly from the Allianz Global Assistance website.
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Trip interruption
Here's how it works: let's say you're on a trip and suddenly fall ill or encounter a covered emergency. You decide to cut your trip short and return home. With trip interruption coverage, you can be reimbursed for the parts of your trip that you didn't get to use, such as prepaid hotel nights or activities. Additionally, if your return flight needs to be rescheduled and is more expensive than your original return flight, the increased transportation costs to get you home early may also be covered.
It's important to note that trip interruption coverage only applies to covered reasons as specified in your policy. Each insurance provider will have a list of covered reasons, and it's essential to review these details before purchasing the insurance. Some common covered reasons include:
- Illness or injury: If you or a travelling companion becomes ill or injured and needs to interrupt the trip for medical treatment, this would typically be covered.
- Jury duty: In the event you are summoned for jury duty during your trip, trip interruption insurance can reimburse you for the unused portions of your trip.
- Severe weather: If severe weather, such as a tornado or hurricane, affects your ability to continue your trip safely, interrupting your trip and returning home early would be covered.
It's worth noting that trip interruption coverage is different from trip cancellation coverage. Trip interruption covers situations where you need to return home early from your trip, while trip cancellation covers the entire cancellation of your trip before it begins. Both types of coverage are valuable and are often included in comprehensive travel insurance plans.
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Emergency medical and dental care
- Emergency room and doctor visits
- Emergency dental expenses
- Prescription medications
- Pre-existing medical conditions (unless stated otherwise)
- Injuries sustained while participating in excluded activities
- Routine physicals or checkups
- Normal pregnancy or childbirth
- Intentional self-harm
Reliable travel insurance with emergency medical and dental benefits can provide financial protection against costly medical bills. Without this coverage, you may be liable for emergency medical expenses, which can be extremely expensive, especially when travelling abroad.
It's important to note that most individual health insurance plans do not provide coverage when travelling overseas. Therefore, if you require medical assistance while abroad, you may have to pay for the medical expenses yourself.
- Contact your insurer as soon as possible.
- If your plan offers a concierge service, they can help you find a local dentist.
- If not, start looking for a dentist right away. Your hotel staff may be able to point you in the right direction.
- Keep all receipts and documents relating to your procedure. Most travel insurers will have you pay upfront for your dental care and will reimburse you at the end of the trip.
- File your claim as soon as possible.
The following Allianz plans include emergency medical and dental coverage:
- Travel Select
- Travel Basic
- Travel America
- Travel Med
- Flight Insure Plus
The cost of travel insurance varies depending on factors such as the traveller's age, destination, trip cost, policy type, and trip length. Comprehensive travel insurance policies, which include trip cancellation, trip interruption, and other benefits, average between $375 and $450.
"Medical-only" plans, which only cover emergency medical and dental expenses, can range from $75 to $125.
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Travel delay
Trip delay insurance covers reimbursement for necessary expenses incurred due to a travel delay. Unlike airlines' policies, which cover delays within their control only, trip delay insurance also covers delays due to weather or other unforeseen events. Coverage is typically limited to a specific dollar amount per day or per trip.
Purchases that are often covered under trip delay insurance include:
- Transportation to and from your hotel
- Meals
- Hotel rooms
- Other personal use items
Trip Delay Insurance Via Credit Card
Many travellers already have trip delay insurance and don't even know it. Check your credit card's benefits to see if you're already covered.
Trip Delay Coverage Via Travel Insurance
If the credit card you booked your trip with doesn't offer trip delay protection or if you need additional coverage, you can purchase it as part of a travel insurance package.
Who is covered, what is covered, and coverage amounts vary by plan and issuer. Also, not all travel insurance providers offer trip delay insurance, so be sure to review coverage details before making a purchase.
- Allianz Travel Insurance
- Berkshire Hathaway
- Travelex
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Baggage loss/damage
Baggage loss and damage is covered by Allianz Trip Insurance, which is offered to residents of the U.S., Canada, and Mexico by American Airlines. This insurance reimburses you if your luggage is lost, damaged, or stolen during your trip, helping to keep your travel plans on track.
If your baggage is delayed, lost, or damaged, you must report it to the Baggage Service Office before leaving the airport. For flights within the U.S., you must report delayed bags within four hours of arriving at your destination or within 12 hours if you used Bags VIP Luggage Delivery. For international flights, you must report delayed bags upon arrival at your destination and before leaving the airport.
You will be given a 13-character file ID when you file a report, which you can use to submit a claim for your delayed bags and check their status. If your bag has been missing for five or more days, you will need to submit an online claim using the file ID.
If your bag is damaged, you must file a report at the Baggage Service Office. For flights within the U.S., you must file a report before leaving the airport or within 24 hours of receiving your bags. For international flights, you must file a report before leaving the airport or within seven days of receiving your bags.
If your bag is lost, damaged, or delayed, American Airlines is responsible for locating the bag and will do everything they can to find it. If they are unsuccessful, a final decision about your claim will be made in accordance with their Conditions of Carriage.
You can also purchase additional insurance for checked bags at the ticket counter if you are travelling with items worth more than the bag liability limitations. Lost bags are covered, but damage to bags or contents is not.
It is important to note that American Airlines cannot accept liability for items that are not packed properly, loss or damage due to a security search, missing items inside a checked bag that is not delayed or damaged, or items excluded from liability. The liability for loss, delay, or damage to bags is limited to $3,800 for domestic travel and 1,288 Special Drawing Rights (approximately $1,700) for international travel.
In addition to the coverage provided by American Airlines, you may also consider purchasing comprehensive travel insurance, which typically includes coverage for baggage loss, baggage delay, and baggage damage. This type of insurance can provide reimbursement for the value of your covered personal items or the cost of purchasing new items, with certain items and values excluded from coverage. It is important to carefully review the details of your baggage coverage to ensure it meets your needs.
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Frequently asked questions
Yes, AA trip insurance allows you to change flights. You can change or cancel your trip online in a few simple steps.
Find your trip using your confirmation code or log in to your AAdvantage® account. Click 'Change trip' in the menu, then choose a new flight. You can change your departure or arrival airport and/or your departure or arrival date. Review and confirm your changes, then check your email for a confirmation of your new flight.
Yes, you can change your trip at the airport. You can also do this online, up to 2 hours before departure.
You will not be charged an extra fee to change a reservation made by a travel agency or another website if you change it online. However, if you make pre-departure changes that increase your trip cost, your premium will increase.