Jane Dotson
Globe Life Insurance offers a range of insurance products, including life insurance and accident insurance. The company provides services to customers in New York and other states. Customers can pay by mail, phone, or through the online eService Center. Globe Life Insurance also offers a convenient way to change payment dates and file claims. The company strives for policyholder satisfaction and works to address individual needs during the claims process.
| Characteristics | Values |
|---|---|
| Company Name | Globe Life And Accident Insurance Company |
| Address | PO Box 653032, Dallas, TX 75265-3032 |
| Phone Number | 1-877-577-3860 |
| Online Service Centre | Available |
| Payment Options | Mail, Phone |
| Claim Filing | By spouse, child, family representative or funeral home representative |
| Processing Time | 10-15 business days |
| Claim Status Check | Via phone or online service centre |
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What You'll Learn
Globe Life's mailing address
If you are mailing a payment, you should send it to:
> Globe Life And Accident Insurance Company
> PO Box 653032
> Dallas, TX 75265-3032
If you are mailing a claim, you should send it to:
> Globe Life Inc.
> PO Box 8076
> Attn: Life Claims Department
> McKinney, TX 75070
Please allow 10-15 business days for Globe Life to receive, log and process your documents. You will be notified if additional information is needed. You can check the status of your claim by calling Globe Life's Customer Service department on 1-888-650-4081 or by visiting their eService Center.
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How to file a claim
To file a claim with Globe Life Insurance, you can either pay by mail or call customer service. If you choose to pay by mail, send your payment to: Globe Life And Accident Insurance Company, PO Box 653032, Dallas, TX 75265-3032. If you are mailing a claim following an accident, homicide or suicide, send it to: Globe Life Inc., PO Box 8076, Attn: Life Claims Department, McKinney, TX 75070. Processing time on claims can vary depending on the circumstances.
If you are a provider participating in the Medicare program, you do not need to submit paper claim forms. Medicare will send these claims via electronic transfer. Non-participating providers should submit a CMS 1500 form along with a copy of the Medicare Remittance Advice form. Hospitals must submit the UB-04 form along with a copy of the Medicare Remittance Advice form. The mailing address can be found on the Help page under Claims Filing Instructions.
If you are having trouble paying online, call customer service on 1-877-577-3860 to speak to a representative. They can help you make an immediate payment over the phone. To check the status of your claim, call 1-888-650-4081 or visit the eService Centre.
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Processing time for claims
Globe Life Insurance states that the processing time for claims can vary depending on the circumstances surrounding the claim. However, they ask that you allow 10-15 business days from the date that you mail the documents for them to receive, log and process the information. You will be notified if additional information is needed.
To check the status of your claim, you can call Globe Life's customer service department on 1-888-650-4081 or visit their eService Center.
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Contacting Globe Life's customer service
Globe Life offers a range of ways to contact its customer service team. The company's website provides an FAQ page, which answers some of the most common queries, such as how to change your payment date, or how to file a claim. If you are unable to find the answer to your question on the FAQ page, you can contact Globe Life's customer service department by phone. The number to call is 1-888-650-4081. You can also check the status of your claim by visiting Globe Life's eService Center.
If you are a provider participating in the Medicare program, you do not need to submit paper claim forms. However, non-participating providers should submit a CMS 1500 form, along with a copy of the Medicare Remittance Advice form. Hospitals must submit the UB-04 form, also along with a copy of the Medicare Remittance Advice form. The mailing address for these forms can be found on the Help page under Claims Filing Instructions.
Globe Life also offers an email address for customer support queries: [email protected]. You can also mail your payment to the following address: Globe Life And Accident Insurance Company, PO Box 653032, Dallas, TX 75265-3032. If you are filing a claim following an accident, homicide or suicide, you should mail your police report to: Globe Life Inc., PO Box 8076, Attn: Life Claims Department, McKinney, TX 75070. Processing time on claims can vary depending on the circumstances, but Globe Life aims to take care of your needs quickly and efficiently.
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Globe Life's eService Center
Through the eService Center, customers can change their payment dates, file claims, and check the status of their claims. This provides flexibility and control over their insurance policies, enabling them to make adjustments as needed.
The eService Center is accessible through Globe Life's website, where customers can log in and navigate to the relevant section. It offers a user-friendly interface, making it easy for customers to find the information they need and complete their desired tasks.
In addition to the eService Center, Globe Life also provides customer service support via phone. Customers can call the dedicated customer service department to speak to a representative and receive assistance with their insurance-related inquiries or issues. This ensures that customers have multiple avenues to manage their policies and receive timely help when needed.
Overall, Globe Life's eService Center enhances the customer experience by providing a digital platform for policy management, payment processing, and claim-related tasks. It offers convenience, flexibility, and accessibility, allowing customers to efficiently handle their insurance matters online.
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Frequently asked questions
The remit to address for Globe Life Insurance is PO Box 653032, Dallas, TX 75265-3032.
The remit to address for Globe Life Insurance claims is PO Box 8076, Attn: Life Claims Department, McKinney, TX 75070.
Globe Life Insurance asks that you allow 10-15 business days from the date that you mail your documents for them to receive, log and process the information.
You can check the status of your claim by calling the Customer Service department on 1-888-650-4081 or by visiting the eService Center.
