Alyssa Lane
OnePlus phones do not come with insurance already, but there are a variety of insurance and warranty plans available for purchase. These include the official OnePlus Protection Plan, the Never Settle with OnePlus Customer Care insurance plan, and plans from third-party providers such as Digit and Upsie. The cost of insurance varies depending on the provider and the level of coverage, with some plans offering additional services such as screen protection and worldwide coverage. It is important for customers to carefully consider their options and choose a plan that best suits their needs and budget.
| Characteristics | Values |
|---|---|
| Insurance provider | Protect Your Bubble, Digit, Upsie |
| Insurance plan | Never Settle |
| Insurance cost | Around Rs 500 for a year, $9.99 per month for a 2-year warranty, $139-189 per year with a $99 access fee |
| Discounts | 20% discount if the phone was purchased in the last 30 days |
| Coverage | Accidental damage, mechanical breakdown, theft, loss, screen damage, cosmetic damage, worldwide coverage |
| Limitations | No coverage for pre-existing screen damage, no pickup or delivery services |
| Warranty | 6-month mechanical breakdown warranty for repaired gadgets, 12-month mechanical breakdown warranty for replaced gadgets |
| Claim process | Submit a claim through the Digit App, call the Call Center at +1 833 777 3633, or submit a claim through the OnePlus Care App or Servify consumer web portal |
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What You'll Learn
OnePlus phone insurance plans
OnePlus phones do not come with insurance already. However, there are several insurance plans available for OnePlus phones, which can be purchased separately. These insurance plans offer protection against accidental damage, such as screen damage, liquid damage, and theft. Some plans also offer worldwide coverage and allow you to choose your preferred service center for repairs.
OnePlus Protection Plan is an official insurance plan offered by OnePlus for its devices. This plan covers accidental damage, including screen damage, for a period of two years. It also covers defects in materials and workmanship for one year from the expiry of the manufacturer's warranty. The plan is currently available for the OnePlus 8/8T/Nord/9 series devices.
Digit, a mobile insurance provider, offers insurance plans for both new and old OnePlus phones. Their plans cover screen damage, global coverage, and reimbursement up to the sum insured. The plans can be purchased through the Digit App, where users can enter their brand name, model, and complete the payment.
Upsie is another option for OnePlus phone insurance. Upsie protection plans can be purchased when pre-ordering a phone or anytime after that. They cover accidental damage, such as cracked lenses and broken zoom, as well as manufacturer issues related to audio, speakers, and connectivity.
In the UK, Protect Your Bubble offers insurance plans for OnePlus phones. Their plans include accidental damage, mechanical breakdown, and theft cover. They also offer a 20% discount for phones purchased within the last 30 days.
When considering insurance plans, it is important to read the terms and conditions carefully and understand the coverage, exclusions, and limitations of each plan. Additionally, some plans may have specific requirements, such as the device being purchased directly from a manufacturer or authorized retailer.
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Discounts and pricing
OnePlus phones do not come with insurance already. However, there are several insurance options available for OnePlus phones, which vary in price and coverage.
OnePlus phone insurance prices vary depending on the region, plan chosen, and device type and value. In the UK, Protect Your Bubble offers insurance for multiple items, with three items insured for £15.99 per month and loss cover for an additional £1.50 per month per item. This provider also offers a 20% discount for devices purchased within the last 30 days, which is automatically applied at checkout. Student and graduate discounts are also available.
In India, OnePlus mobile protection plans start at Rs. 649 and are offered by CPP Group India through Bajaj Finance. These plans provide coverage against various damages, losses, theft, and complimentary mobile insurance. The plans cover up to 100% of the device replacement cost for accidental or liquid damage for up to two instances during the plan term.
Additionally, Digit offers OnePlus insurance in India, which can be purchased through their app. The average cost of a one-year insurance plan is around Rs 500. This plan includes screen damage cover, global coverage, and reimbursement up to the sum insured.
OnePlus also offers its own protection service in the United States, which covers accidental damage, liquid damage, and defects in materials and workmanship. The deductible fee for incidents is subject to the device variant. This protection plan includes free logistics for mail-in and delivery during the claim process.
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What's covered and what's not
OnePlus phones do not come with insurance already. However, there are several insurance options available for purchase. These include the official OnePlus Protection Service, the Never Settle with OnePlus Customer Care Insurance Plan, and third-party insurance providers such as Digit, Upsie, and Protect Your Bubble.
What's Covered:
OnePlus Protection Service:
- Covers damage repair and replacement benefits if they are covered under the plan.
- Covers warranty failure and spare parts out-of-warranty failure.
- The device will be diagnosed and repaired at an authorized service center under the coverage of the plan.
Never Settle with OnePlus Customer Care Insurance Plan:
- Offers a 2-year warranty for $9.99 per month.
- Covers spills, drops, and submersions.
- Allows the use of a local certified repair facility.
Digit Insurance:
- Covers new and old OnePlus phones as long as they do not have pre-existing screen damage.
- Covers screen damage, global coverage, and reimbursement up to the sum insured.
- Easy to buy and claim online.
- Comes with worldwide coverage and is covered no matter who is using it.
- Allows customers to choose their preferred service center for repairs.
Upsie Insurance:
- Offers a 2-year warranty for $9.99 per month.
- Covers spills, drops, and submersions.
- Allows the use of a local certified repair facility.
Protect Your Bubble:
- Offers a 6-month mechanical breakdown warranty for repaired devices and a 12-month warranty for replaced devices.
- Covers devices worldwide, but repaired devices or replacements can only be sent to UK addresses.
- Covers devices that are purchased new, refurbished, or remanufactured directly from the manufacturer or network provider.
What's Not Covered:
OnePlus Protection Service:
- Does not include pickup or delivery services. Devices need to be taken to a OnePlus Exclusive Service Center.
- May have additional limitations on where service can be sought.
Never Settle with OnePlus Customer Care Insurance Plan:
- Built-in service limitations, such as only being available at OnePlus Exclusive Service Centers.
- May have additional limitations or exclusions not explicitly mentioned.
Digit Insurance:
Does not cover OnePlus phones with pre-existing screen damage or cracks.
Upsie Insurance:
May have additional limitations or exclusions not explicitly mentioned.
Protect Your Bubble:
- Does not cover devices purchased from auction sites or second-hand.
- Loss cover is not available for laptops, MacBooks, desktop PCs, or PC monitors.
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OnePlus Care benefits
OnePlus phones do not come with insurance already. However, OnePlus offers an after-sales service program called OnePlus Care, which provides various benefits to its users. Here are some of the key OnePlus Care benefits:
Extended Warranty
OnePlus Care offers a free one-year extended warranty on smartphones that are still under the original warranty period. This applies to phones ranging from the OnePlus 6T to the OnePlus 7T, as well as any future phone models. By enrolling in the OnePlus Care program, users can save on the cost of an extended warranty, which typically ranges from Rs 1,299 to Rs 2,039.
Upgrade Offers
OnePlus Care also provides attractive upgrade offers to its users. OnePlus users in India can upgrade their current device to the latest model by trading in their old phone. The trade-in value varies depending on the model, starting at Rs 5,400 for the OnePlus 3 and going up to Rs 32,200 for the OnePlus 7 Pro. This allows users to stay up-to-date with the latest OnePlus technology at a discounted price.
Discount on Battery Replacement
Another benefit of OnePlus Care is the 50% discount on battery replacement. This offer is applicable to users who make a reservation in advance through the OnePlus Care app.
Screen Damage Protection
OnePlus Care provides screen damage protection for its users. No matter what, your OnePlus screen will be protected from accidental screen damage. This gives users peace of mind, knowing that their device is covered in case of any unexpected drops or scratches.
Global Coverage and Reimbursement
OnePlus Care offers global coverage, ensuring that your device is covered no matter where you are in the world. In case of damages, users have the flexibility to choose their preferred service center for repairs, and the reimbursement process is straightforward, requiring only the upload of the necessary invoices.
Overall, OnePlus Care provides a comprehensive range of benefits designed to enhance the user experience and provide peace of mind for OnePlus device owners. From extended warranties to screen damage protection, upgrade offers, and global coverage, OnePlus Care adds significant value to the ownership of OnePlus devices.
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OnePlus Protection Service
OnePlus phones do not come with insurance already. However, OnePlus does offer its own insurance plan, the OnePlus Protection Service, for its devices. This plan is currently only available for OnePlus 8/8T/Nord/9 series devices.
The OnePlus Protection Service offers a range of benefits to protect your device from accidental damage, including screen damage, for a fraction of the cost. The plan covers your device for two years from the activation date against any accidental drop, crash, breakage, or liquid damage. It also covers defects in materials and workmanship for one year from the expiry of the manufacturer's warranty.
The claim process for the OnePlus Protection Service is straightforward. You can raise a service request through the OnePlus Care App or the Servify consumer web portal. Once your request is approved, you can schedule a pick-up of your damaged device, which will then be repaired at an authorized service center and sent back to you. The entire process is paperless and provides real-time updates through the app and web.
Additionally, the OnePlus Protection Service offers a replacement benefit. If your device has a hardware quality problem under warranty within one year of the activation date, you are eligible for a direct replacement with a new device. To claim this benefit, you need to call the specified number and send your device for testing. If your device passes the test, you will receive a new device from the OnePlus store at no additional cost for the claim.
It is important to note that the deductible fee for incidents may vary depending on the device variant, and certain conditions must be met to utilize the replacement benefit.
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Frequently asked questions
OnePlus phones do not come with insurance already, but there are several insurance options available for purchase.
OnePlus offers its own insurance plan, the Never Settle with OnePlus Customer Care Insurance Plan, which includes screen damage cover, global coverage, and reimbursement up to the sum insured. There are also third-party insurance options available, such as Upsie, which offers a 2-year warranty for $9.99 per month.
Insurance for a OnePlus phone typically covers accidental screen damage, mechanical breakdown, theft, and, in some cases, loss. However, it's important to note that insurance plans may have limitations and exclusions, so be sure to carefully review the terms and conditions before purchasing.
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