Jane Dotson
Total Wireless is a prepaid cell phone carrier that offers protection plans for prepaid phones. The protection plan is available for $5 per month and is provided by Assurant, a company operating under the trade name Total Wireless Protect. The plan covers mechanical or electrical breakdowns, and the specific coverage depends on the device tier and claim type. Total Wireless, previously known as Total by Verizon, provides cell phone plans starting at $25 per month. The company does not currently offer family plans, and each line requires a separate account.
| Characteristics | Values |
|---|---|
| Insurance provider | Service Net |
| Cost | $5/month |
| Provider address | P.O. Box 105689, Atlanta, GA 30348-5689 |
| Provider phone number | 1-833-456-0146 |
| Provider trade name | Assurant |
| Eligibility | Some bring-your-own (BYO) devices are eligible |
| Device eligibility criteria | Must pass inspection |
| Service fee | Approved claims for mechanical or electrical breakdown have no service fee |
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What You'll Learn
- Total Wireless Protect offers phone insurance for $5/month
- Claims for mechanical or electrical breakdown don't have a service fee
- File a claim through the wireless provider or phone insurance provider, Service Net
- Claims can be denied for failing to provide additional information
- Total Wireless does not offer family plans
Total Wireless Protect offers phone insurance for $5/month
Total Wireless Protect is an insurance plan offered by Total Wireless for prepaid phones. For only $5 per month, you can protect your phone from damage, loss, or theft. This insurance plan is provided by Assurant, a well-known company in the device protection industry.
Total Wireless Protect offers a price guarantee for new subscribers for 5 years, ensuring that you can predict and manage your expenses effectively. This guarantee applies to the tax-inclusive monthly rate for your plan, excluding any one-time charges or equipment fees.
It's important to note that not all devices are eligible for Total Wireless Protect. If you have a "Bring Your Own" (BYO) device, it must meet specific criteria and pass an inspection to qualify for the insurance plan. This eligibility criterion ensures that the insurance company only takes on devices that are in good condition and have a lower risk of needing repairs or replacement.
If your device is lost, stolen, or damaged, you can file an insurance claim with Total Wireless or directly with the insurance provider, Service Net. Each policy is different, so it's essential to review your insurance plan to understand what is covered. Additionally, make sure to follow the instructions and provide any requested information promptly to avoid any delays or denials of your claim.
Total Wireless Protect offers peace of mind for a low monthly fee, ensuring that you're covered in case anything happens to your prepaid phone. With their reliable service and competitive rates, you can rest assured that your device is protected.
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Claims for mechanical or electrical breakdown don't have a service fee
Total Wireless is a prepaid cell phone carrier that offers phone insurance for its customers. The insurance is provided by Service Net and operates under the trade name Assurant.
Total Wireless Protect has a monthly fee of $5 and covers mechanical or electrical breakdown, among other types of damage. It is important to note that the specific coverage may vary depending on the customer's chosen plan and their device's eligibility.
When filing a claim for mechanical or electrical breakdown, customers do not have to pay a service fee if their claim is approved. This means that they will not be charged for the service of repairing or replacing their device. However, it is important to adhere to the instructions provided by Total Wireless and the insurance company to ensure that the claim is not denied.
To avoid denial of their claim, customers should carefully follow the instructions provided and submit any additional requested information within the specified timeframe. Each insurance plan is different, so customers should review their specific plan to understand what types of damage are covered. While device protection is recommended, Total Wireless customers may still have legal options if their device is lost, stolen, or damaged without insurance.
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File a claim through the wireless provider or phone insurance provider, Service Net
Total Wireless is a prepaid cell phone carrier that offers protection for your prepaid phone for $5 per month. This protection plan is provided under the trade name Assurant. To file a claim with Assurant, you will need to contact them using the provided address and phone number: P.O. Box 105689, Atlanta, GA 30348-5689, 1-833-456-0146.
The Total Wireless protection plan covers mechanical or electrical breakdown, and there is no service fee for approved claims of this type. It is unclear whether the protection plan covers theft, loss, or other types of damage, and you should contact Assurant directly to inquire about these scenarios.
When filing a claim, it is important to provide as much information as possible. If your phone has been stolen, report the incident to your wireless provider and the police. The police will provide you with a crime reference number that will be useful for the claim.
Additionally, keep in mind that Total Wireless does not offer family plans or plans for tablets, smartwatches, or hotspot devices at this time. Each line you have will need its own separate account.
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Claims can be denied for failing to provide additional information
Total Wireless offers a protection plan for prepaid phones, which costs $5 per month. Some bring-your-own (BYO) devices are eligible for mobile protection, provided they meet the eligibility criteria and pass the required inspection. The protection plan covers mechanical or electrical breakdowns, but it is important to note that each policy is different, so it is crucial to check the specific insurance plan.
If you need to file a phone insurance claim for Total Wireless, you can do so either through the wireless provider directly or through the phone insurance provider, Service Net. However, it is important to adhere to the instructions and provide any additional information requested within the specified timeframe to avoid claim denial. Claims can be denied for failing to provide additional information, so it is essential to follow the instructions carefully and provide all the necessary details.
In the event that your claim is denied by the insurance company or the wireless provider, you have a few options. You can consider suing Total Wireless in small claims court, or you can explore consumer arbitration as an alternative option. Additionally, even if you don't have device protection, there may still be legal options available to you.
It is worth noting that Total Wireless does not provide specific information about the circumstances under which additional information may be requested or the consequences of failing to provide it. Therefore, it is advisable to carefully review the terms and conditions of your insurance plan and understand the claims process to ensure a smooth and successful experience when filing a claim.
To summarise, Total Wireless offers a protection plan for prepaid phones, and it is important to understand the specific coverage and requirements of your insurance plan. In the event of a claim, providing additional information as requested is crucial to avoid denial. If your claim is denied, you can explore alternative options, and legal avenues may also be available, depending on your specific situation.
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Total Wireless does not offer family plans
Total Wireless, a prepaid cell phone carrier owned by Verizon, offers a range of plans and services to its customers. One of the key features of Total Wireless is its affordable pricing, allowing customers to save money on their cell phone bills while still enjoying extensive coverage through the Verizon network.
While Total Wireless provides various benefits, it is important to note that they do not currently offer family plans. Each line must be associated with its own separate account. This means that if you are looking for a family plan that covers multiple lines under one account, Total Wireless may not be the ideal choice for you.
The absence of family plans could be a significant consideration for those seeking consolidated billing and management for multiple lines. Family plans are often sought after by families or groups who want to streamline their wireless services under one convenient package. However, with Total Wireless, each line will require its own individual account, which may result in separate billing and management processes.
It is worth mentioning that Total Wireless does provide other attractive options, such as their Total 5G Unlimited plan, which offers unlimited data for $25 per month with four lines. Additionally, they offer a price guarantee for new subscribers, ensuring that the monthly rate for your plan remains the same for the first five years of service.
While Total Wireless does not offer family plans, they do provide a range of other features and promotions that may still make them a viable option for those seeking cost-effective wireless services with reliable coverage.
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Frequently asked questions
Total Wireless offers phone protection for $5/month.
The phone protection plan covers lost, stolen, or damaged devices.
To file a claim, you must adhere to the instructions provided and submit any additional information requested within the specified timeframe.
If your claim is denied, you may have legal options, such as suing Total Wireless in small claims court or pursuing consumer arbitration.
No, Total Wireless does not offer family plans at this time. Each line requires a separate account.
