Paul Sanchez
If you want to check whether you have Apple insurance, or AppleCare, you can do so in several ways. AppleCare is a paid coverage plan that differs from Apple's standard warranty. You can check your AppleCare and warranty status by going to Settings > General > AppleCare & Warranty on your device. Alternatively, you can visit https://checkcoverage.apple.com or https://mysupport.apple.com and sign in to your Apple Account to select your device and view your coverage. If you are a Mac user, you can also select About This Mac from the Apple menu to find your device's serial number, which you can then enter on the Apple Support website along with your Apple ID to check your coverage.
| Characteristics | Values |
|---|---|
| How to check if you have Apple Insurance | Check your AppleCare+ and warranty status in "Settings" → "General" → "AppleCare & Warranty" |
| Visit https://checkcoverage.apple.com or https://mysupport.apple.com in a web browser | |
| Go to https://support.apple.com/my-support in a web browser and sign in with your Apple ID | |
| Check the back of your device for the serial number and enter it on the Apple website | |
| AppleCare+ | A paid coverage plan that is different from Apple's regular warranty |
| Provides 24/7 priority access to Apple experts by chat or phone | |
| Offers unlimited incidents of accidental damage protection | |
| Provides battery service if the battery retains less than 80% of its original capacity | |
| Theft and Loss coverage provides repair or replacement hardware service for your iPhone | |
| AppleCare+ for Mac provides global repair coverage, both parts and labour, from Apple-authorized technicians around the world | |
| Apple Warranty | Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support |
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What You'll Learn
Checking AppleCare+ coverage on iPhone, iPad, Mac, or other devices
You can check if your Apple device is covered by AppleCare+ and see what repairs and support are included with your coverage by following these steps:
On your iPhone or iPad: Go to Settings > General > AppleCare & Warranty, then tap your device.
On your Mac: Click the Apple menu in the corner of your screen. Choose System Settings > General > AppleCare & Warranty.
Alternatively, you can go to checkcoverage.apple.com and enter the serial number of your device. Then follow the onscreen instructions. You can also go to mysupport.apple.com, sign in to your Apple Account, and choose your device.
If you cannot find the information you are looking for or if the information seems incorrect, you can learn more about what to do by visiting the Apple Support website.
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What to do if your AppleCare plan is not visible
If your AppleCare plan is not visible, there are several steps you can take to address the issue. Firstly, ensure that you have correctly set up your Apple Account with two-factor authentication. This is necessary to view your proof of coverage. Next, verify that you have allowed sufficient time for the plan to appear on your device. According to AppleCare support, it can take up to two weeks for the plan to sync and become visible on your device.
If you still do not see your AppleCare plan, you can try checking on a different platform. Go to mysupport.apple.com and sign in to your Apple Account. Then, choose your device and click on "View Proof of Coverage". Alternatively, on your iPhone or iPad, navigate to Settings > General > AppleCare & Warranty, then tap on your device. If you are using a Mac, click the Apple menu in the corner of your screen, select System Settings > General > AppleCare & Warranty, and then choose your device.
If you have tried the above steps and still cannot view your AppleCare plan, you may need to contact Apple Support for further assistance. They can help you determine if there are any issues with your account setup or provide other relevant solutions. Remember to have your AppleCare agreement number, the serial number of your device, and your original sales receipt handy when contacting support.
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Apple's regular warranty vs AppleCare+
Apple offers a basic one-year warranty on its new devices, which includes up to 90 days of complimentary technical support. This covers manufacturing defects, such as a faulty battery, but does not cover accidental damage.
AppleCare+ is an extended warranty that covers accidental damage to your device, including damage to the screen, its external enclosure, and the internal components. It also provides 24/7 technical support, in-store, on-site, and mail-in repairs, and battery service if the battery capacity falls below 80% of its original capacity. AppleCare+ with Theft and Loss coverage allows you to replace a lost or stolen device up to two times in a 12-month period (for a fee).
The cost of AppleCare+ is \$129 upfront, and each repair or replacement is subject to a small fee between \$29 and \$99, depending on the device. If you use the accidental damage coverage twice, the total cost will be \$180.
To find out if your device is covered by Apple's standard warranty or AppleCare+, you can go to mysupport.apple.com, sign in to your Apple Account, and choose your device. On your iPhone or iPad, you can also go to Settings > General > AppleCare & Warranty, then tap your device. On your Mac, click the Apple menu in the corner of your screen, choose System Settings > General > AppleCare & Warranty.
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AppleCare+ coverage for theft and loss
AppleCare+ with Theft and Loss is an additional feature of AppleCare+ that provides coverage for lost or stolen iPhones. This feature is available in most countries and offers up to two theft or loss coverage incidents every 12 months, subject to a service fee or deductible.
To confirm if your iPhone is covered by AppleCare+ with Theft and Loss, you can follow these steps:
- Sign in to your Apple Account on mysupport.apple.com.
- Choose your device.
- Click "View Proof of Coverage."
- If you don't see the proof of coverage, ensure that you have set up your Apple Account with two-factor authentication.
Alternatively, you can check your device settings:
- On your iPhone or iPad: Go to Settings > General > AppleCare & Warranty, then tap your device.
- On your Mac: Click the Apple menu > System Preferences > General > AppleCare & Warranty.
It's important to note that AppleCare+ with Theft and Loss coverage has specific requirements. Firstly, you must have the “Find My” feature enabled on your device at the time it is lost or stolen and throughout the claims process. This requirement is outlined in the AppleCare+ Terms and Conditions, and you can refer to the Theft and Loss Insurance Documentation applicable to your state for more details.
AppleCare+ with Theft and Loss offers peace of mind by providing replacement hardware service for your iPhone if it is lost or stolen. The Express Replacement Service ensures that a replacement device will be shipped to you, so you don't have to wait for a repair. Additionally, you can take advantage of mail-in repair services or carry-in repair options at Apple Stores or Apple Authorized Service Providers.
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AppleCare+ coverage for Mac
To check if you have Apple insurance, go to the Apple menu in the corner of your screen and choose System Settings > General > AppleCare & Warranty. Alternatively, go to mysupport.apple.com and sign in to your Apple Account to check your device's coverage.
Now, here is some detailed information about AppleCare+ coverage for Mac.
AppleCare+ for Mac extends your coverage from the date of your AppleCare+ purchase and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax. You can also get protection for as long as you want with monthly or annual coverage. In addition, you will get 24/7 priority access to Apple experts by chat or phone.
AppleCare+ for Mac provides global repair coverage, including parts and labour, from Apple-authorized technicians worldwide. You can also get direct access to Apple experts for support using macOS and iCloud, and connecting to printers.
To purchase AppleCare+ for your Mac, go to the Apple menu and select System Settings > General > AppleCare & Warranty. You can also purchase it online, but this requires you to verify your serial number.
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Frequently asked questions
Go to Settings > General > AppleCare & Warranty, then tap your device. If your plan has expired, you may see “Coverage Expired" along with some service options.
On your iPhone, go to Settings > General > AppleCare & Warranty. You can also visit checkcoverage.apple.com or mysupport.apple.com and enter your device's serial number.
AppleCare+ is a paid coverage plan that offers repair or replacement services for accidental damage, theft, or loss. It provides 24/7 priority access to Apple experts by chat or phone.
You can purchase AppleCare+ with your new Mac. Go to > System Settings > General > AppleCare & Warranty, or buy it online by verifying your serial number.
If your AppleCare plan has expired, you may still be able to continue the coverage. Contact Apple to reinstate your subscription or renew an existing plan.
